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Reviews: Monochrome Laser Printers
Lexmark E352dn
B&W Pages per Min.: 35 • Max. B&W dpi: 1200-by-1200 • Tray Capacity, pages: 250 • Price When Reviewed: $449
Lexmark E352dn (Front)
Lexmark E352dn (Front)
72.0 Good
Last updated
November 19, 2007
Test Center Reviewed by
Melissa Riofrio
Pros
  • Very fast; easy-to-use control panel
  • Automatic duplexer standard
Cons
  • Expensive; input tray poorly marked
  • Input tray poorly marked
Pricing: Very Expensive: $449 (11/5/2007)
Performance: Good: 74
Features: Very Good: 87
Design: Very Good: 86
Pricing
Very Expensive: $449  
Standard-Capacity Black Cartridge - $175.5
Performance
Good: 74  
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 32.8 
Three-Page Word Document (secs) 12.3 
Ten-Page Word Document (secs) 23.81 
Text Output Quality Superior 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 7.2 
Two-Page Excel Document (secs) 9.76 
One-Page Webpage (secs) 9.85 
4 by 6 Color Photo (secs) 13.5 
Color Output Quality Good 
Grayscale Printing (Plain Paper, Normal Settings)
4 by 6 Grayscale Photo (secs) 10.49 
Lineart Printing (Plain Paper, Best Settings)
300dpi Line Art Image (secs) 10.48 
Features
Very Good: 87  
Memory (in MB)
RAM Installed 32 
Maximum Amount of RAM 160 
Dimensions
Dimensions 15.6 by 14.1 by 10.2 
Weight (pounds) 25 
Vendor Rated Speeds
B&W Pages per Min. 35 
Resolutions
Max. B&W dpi 1200-by-1200 
Language & Emulation
Printer Emulation Type PostScript 
PCL Emulation PCL6 
PostScript Type Standard 
Interfaces
Parallel Port Yes 
Serial Port No 
USB 1.1 Yes 
USB 2.0 Yes 
Ethernet Yes 
PictBridge No 
Other Interfaces Wireless, Gigabit Ethernet 
Drivers
Macintosh Yes 
Windows 98 Yes 
Windows NT Yes 
Windows 2000 Yes 
Windows XP Yes 
Linux Yes 
Power
Maximum Power Draw (watts) 520 
Standby Power Draw (watts) 10 
Multifunction Printer Specs
Fax Memory (pages)
Paper Handling
Number of Input Trays, Standard
Number of Input Trays, Maximum
Tray Capacity, pages 250 
Maximum Sheets With Optional Paper Trays 550 
Manual Feed Slot Yes 
Maximum Paper Size Legal 
Output Tray Capacity 151 
Auto Duplexer Yes 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 12 
Saturday Support Hours
Sunday Support Hours
Other Service On-Site Repair 
Toll-Free Support Yes 
Cost of Operation Inside of Warranty
Fuser Kit 37.5 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle 80000 
Monochrome Ink/Toner Yields 9000 
Fuser Kit (Service Life) 30000 
Bundled Items
Included Hardware Dust Cover, Power cord. 
Included Software Drivers, Utilities. 
Reliability & Service
Summary of results for all of brand's products in this category Lexmark printers again had a poor showing, with subpar grades in six of nine reliability and service areas. Lexmark says that its internal surveys indicate that its customers are satisfied. Our readers beg to differ. 
Reliability of brand's products in this category
Reports of products arriving with problems Average 
Reports of products with any significant problems Worse than Average 
Reports of problems that render a product unusable Worse than Average 
Buyers' rating of products ease-of-use Worse than Average 
Overall satisfaction with reliability of brand's products in category Worse than Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Worse than Average 
Reports of problems unresolved after contacting service Worse than Average 
Overall quality of service Average 
Design
Very Good: 86  

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