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Reviews

Dell Color Laser Printer 1320c

B&W Pages per Min.: 16 • Color Pages per Min.: 12 • Max. B&W dpi: 600-by-600 • Max. Color dpi: 600-by-600 • Tray Capacity, pages: 250 • Price When Reviewed: $299
Dell 1320c (Front)
Dell 1320c (Front)
81.6 Very Good
Last updated
July 11, 2008
Test Center Reviewed by
Melissa Riofrio
Pros
  • Great photo quality; easy setup
  • Toner cartridges are easy to replace
Cons
  • High toner cost per page
  • Confusing control panel
  • Pricing:Very Inexpensive: $299 (7/11/2008)
  • Performance:Very Good: 80
  • Features:Fair: 60
  • Design:Good: 79
Find out how these four scores, and their relative weights, combine to produce the PC World Rating.

Pricing Very Inexpensive: $299

Very Inexpensive: $299
Standard-Capacity Black Cartridge - $60
Standard-Capacity Color Cartridge - $79
Standard Cyan Ink Cartridge/Toner Cost - 79.99
Standard Magenta Ink Cartridge/Toner Cost - 79.99
Standard Yellow Ink Cartridge/Toner Cost - 79.99

Performance Very Good: 80

Very Good: 80
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 12.4 
Three-Page Word Document (secs) 27.45 
Ten-Page Word Document (secs) 62.76 
Text Output Quality Very Good 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 4.2 
Two-Page Excel Document (secs) 21.68 
One-Page Webpage (secs) 16.86 
4 by 6 Color Photo (secs) 19.27 
Color Output Quality Superior 
Color Photo Printing (Glossy Paper, Best Settings)
Tested Glossy Photo Speed (ppm) 3.1 
Sports Action Shot (secs) 19.39 
Color Photo Quality Very Good 
Grayscale Printing (Plain Paper, Normal Settings)
Tested Grayscale Speed (ppm) 3.4 
4 by 6 Grayscale Photo (secs) 17.73 
Grayscale Output Quality Good 
Grayscale Printing (Glossy Paper, Best Settings)
Grayscale Glossy Output Quality n/a 
Lineart Printing (Plain Paper, Best Settings)
Tested Lineart Speed (ppm) 3.6 
300dpi Line Art Image (secs) 16.62 
Line Art Output Quality Very Good 
Scan Tests (in seconds)
Overall Scan Quality n/a 
Copy Tests
Copy Output Quality n/a 

Features Fair: 60

Fair: 60
Memory (in MB)
RAM Installed 64 
Maximum Amount of RAM 64 
Dimensions
Dimensions 15.6 by 16.6 by 14.8 
Weight (pounds) 37.8 
Vendor Rated Speeds
B&W Pages per Min. 16 
Color Pages per Min. 12 
Resolutions
Max. B&W dpi 600-by-600 
Max. Color dpi 600-by-600 
Language & Emulation
Printer Emulation Type Host based Printing system 
Interfaces
Parallel Port No 
Serial Port No 
USB 1.1 Yes 
USB 2.0 Yes 
Ethernet Yes 
PictBridge No 
Drivers
Macintosh No 
Windows 98 Yes 
Windows NT Yes 
Windows 2000 Yes 
Windows XP Yes 
Linux No 
Power
Maximum Power Draw (watts) 0 
Standby Power Draw (watts) 0 
Multifunction Printer Specs
Fax Memory (pages) 0 
Paper Handling
Number of Input Trays, Standard 1 
Number of Input Trays, Maximum 1 
Tray Capacity, pages 250 
Maximum Sheets With Optional Paper Trays 250 
Manual Feed Slot Yes 
Maximum Paper Size Legal 
Output Tray Capacity 150 
Auto Duplexer No 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 24 
Saturday Support Hours 24 
Sunday Support Hours 24 
Toll-Free Support Yes 
Cost of Operation Inside of Warranty
Cost per Page, Black 0.12 
Cost per Page, Color 0.15 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle 35000 
Monochrome Ink/Toner Yields 2000 
Color Ink/Toner Yields 2000 
Standard Cyan Ink Cartridge/Toner Yield 2000 
Standard Magenta Ink Cartridge/Toner Yield 2000 
Standard Yellow Ink Cartridge/Toner Yield 2000 
Bundled Items
Included Hardware Standard toners: 1,000 page cyan/yellow/magenta toners; 1000 page black toner 
Included Software Dell Toner Management System, Dell Printer Configuration Web Tool, Dell ColorTrack2, Dell OpenManage Printer Management System 
Reliability & Service
Summary of results for all of brand's products in this category Printers are Dell’s weakest category, according to our survey. Readers gave the vendor below-average grades for phone service, ease of use, and reliability. 
Reliability of brand's products in this category
Reports of products arriving with problems Average 
Reports of products with any significant problems Average 
Reports of problems that render a product unusable Average 
Buyers' rating of products ease-of-use Worse than Average 
Overall satisfaction with reliability of brand's products in category Worse than Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Worse than Average 
Reports of problems unresolved after contacting service Average 
Overall quality of service Average 

Design Good: 79

Good: 79
About the Test Center

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