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Reviews
Dell XPS 420
CPU: 2.83-GHz Core 2 Quad Q9550
•
Graphics Adapter: nVidia GeForce 8800 GT
•
Monitor Model: Dell SP2208WFP
•
Total HD Size (GB): 640
•
WorldBench 6 Word Score: Superior
• Price When Reviewed: $2729
Last updated
January 03, 2008
January 03, 2008
Reviewed byJon L. Jacobi
Pros
Cons
- Pricing:Inexpensive: $2729 (1/3/2008)
- Performance:Superior: 93
- Features:Good: 73
- Design:Good: 79
Pricing Inexpensive: $2729
Inexpensive: $2729Performance Superior: 93
Superior: 93| WorldBench 6 Tests - Superior: 122 |
|---|
| WorldBench 6 Component Results (seconds) | |
|---|---|
| Adobe Photoshop CS2 | 321 |
| Autodesk 3ds max 8.0 SP-3 DirectX | 340 |
| Autodesk 3ds max 8.0 SP-3 Rendering | 317 |
| Firefox 2 | 218 |
| Microsoft Office 2003 with SP-1 | 347 |
| Microsoft Windows Media Encoder 9.0 | 197 |
| Multitasking | 240 |
| Nero 7 Ultra Edition | 274 |
| Roxio VideoWave Movie Creator 1.5 | 196 |
| Winzip Computing WinZip 10.0 | 191 |
| Graphics Tests (frames per second) | |
|---|---|
| Overall Graphics Score | Very Good |
| Doom 3, 1024 by 768, 32-Bit | 158.03 |
| Doom 3, 1280 by 1024, 32-Bit | 163.53 |
| Doom 3 with AA, 1024 by 768, 32-Bit | 150.27 |
| Doom 3 with AA, 1280 by 1024, 32-Bit | 140 |
| Far Cry, 1024 by 768, 32-Bit | 198.16 |
| Far Cry, 1280 by 1024, 32-Bit | 193.11 |
| Far Cry with AA, 1024 by 768, 32-Bit | 189.92 |
| Far Cry with AA, 1280 by 1024, 32-Bit | 177.35 |
Features Good: 73
Good: 73| Basics | |
|---|---|
| CPU | 2.83-GHz Core 2 Quad Q9550 |
| System Memory | 3072 |
| Video & Display | |
|---|---|
| Graphics Adapter | nVidia GeForce 8800 GT |
| Graphics Board Type | PCI Express |
| Graphics Board RAM (MB) | 512 |
| Graphics Board RAM Type | DDR3 |
| Monitor Model | Dell SP2208WFP |
| Monitor Type | LCD |
| Monitor Size | 22 |
| Storage | |
|---|---|
| Hard Drives | 2 |
| Total HD Size (GB) | 640 |
| RAID Type | striped |
| Optical Drive Type | BD-R/RE/DVD±R DL/DVD±RW |
| Optical Drive Speed | 4 |
| Expansion | |
|---|---|
| PCI Slots | 3 |
| PCI Express Slots | 3 |
| Open PCI Express X16 Slots | 0 |
| Open PCI Express X1 Slots | 1 |
| Open Slots | 4 |
| External Drive Bays | 4 |
| Open External Drive Bays | 1 |
| Internal Drive Bays | 2 |
| Open Internal Drive Bays | 0 |
| Ports | |
|---|---|
| Serial Ports | 0 |
| Parallel Ports | 0 |
| Front USB Ports | 2 |
| Rear USB Ports | 6 |
| Front FireWire Ports | 1 |
| Rear FireWire Ports | 1 |
| Other | |
|---|---|
| Audio Adapter Model | Integrated SigmaTel High Definition Audio |
| Audio Channels | 7.1 surround |
| Network Adapter | gigabit network adapter |
| Case Type | Midsize tower |
| Operating System | Windows Vista Home Premium (32 bit) |
| Other Included Hardware | USB cable |
| Included Software | Microsoft Works Suite 2006; Adobe Elements Studio (Premiere 4, Photoshop 6); Roxio Creator Premiere; CyberLInk PowerDVD |
| Warranty & Support | |
|---|---|
| Labor Warranty (years) | One |
| Parts Warranty (years) | One |
| Weekday Support Hours | 24 |
| Saturday Support Hours | 24 |
| Sunday Support Hours | 24 |
| Toll-Free Support | Yes |
| Reliability & Service | |
|---|---|
| Summary of results for all of brand's products in this category | The company earned decent marks for reliability overall here, but it also attracted more gripes about long hold times for phone support. Once again, Dell's tech staff is good at solving problems. |
| Reilability of brand's products in this category | |
|---|---|
| Reports of products with core component problems | Average |
| Reports of products with failed components | Average |
| Reports of products with any significant problems | Average |
| Reports of products arriving with problems | Average |
| Overall satisfaction with reliability of brand's products in category | Average |
| Service & Support Quality | |
|---|---|
| Time spent holding for phone support | Worse than Average |
| Overall quality of vendor's phone support | Average |
| Reports of problems unresolved after contacting service | Better than Average |
| Overall quality of service | Better than Average |
Design Good: 79
Good: 79
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