WorldBench 6 Tests - Superior: 73

WorldBench 6 Component Results (seconds)
Adobe Photoshop CS2	563
Autodesk 3ds max 8.0 SP-3 DirectX	448
Autodesk 3ds max 8.0 SP-3 Rendering	904
Firefox 2	393
Microsoft Office 2003 with SP-1	422
Microsoft Windows Media Encoder 9.0	304
Multitasking	495
Nero 7 Ultra Edition	777
Roxio VideoWave Movie Creator 1.5	263
Winzip Computing WinZip 10.0	302

Graphics Tests (frames per second)
Overall Graphics Score	Superior
Doom 3, 1024 by 768, 32-Bit	35.1
Doom 3, 1280 by 1024, 32-Bit	28.1
Doom 3 with AA, 1024 by 768, 32-Bit	19.67
Doom 3 with AA, 1280 by 1024, 32-Bit	15.7
Far Cry, 1024 by 768, 32-Bit	46.85
Far Cry, 1280 by 1024, 32-Bit	30.25
Far Cry with AA, 1024 by 768, 32-Bit	29.19
Far Cry with AA, 1280 by 1024, 32-Bit	16.61

Basics
CPU	1.8-GHz Pentium Dual-Core E2160
System Memory	2048

Video & Display
Graphics Adapter	Nvidia GeForce 8300GS
Graphics Board Type	PCI Express
Graphics Board RAM (MB)	128
Graphics Board RAM Type	DDR2
Monitor Model	Dell SE198WFP
Monitor Type	LCD
Monitor Size	19

Storage
Hard Drives	1
Total HD Size (GB)	250
RAID Type	none
Optical Drive Type	DVD±R DL/DVD±RW
Optical Drive Speed	8

Expansion
PCI Slots	2
PCI Express Slots	2
Open PCI Express X16 Slots	0
Open PCI Express X1 Slots	1
Open Slots	2
External Drive Bays	3
Open External Drive Bays	1
Internal Drive Bays	2
Open Internal Drive Bays	1

Ports
Serial Ports	0
Parallel Ports	0
Front USB Ports	4
Rear USB Ports	4
Front FireWire Ports	0
Rear FireWire Ports	0

Other
Audio Adapter Model	Integrated Realtek AC'97 Audio
Audio Channels	7.1 surround
Network Adapter	10/100 network adapter
Case Type	Midsize tower
Operating System	Windows Vista Home Premium (32 bit)
Included Software	Roxio Creator DE, McAfee

Warranty & Support
Labor Warranty (years)	One
Parts Warranty (years)	One
Weekday Support Hours	24
Saturday Support Hours	24
Sunday Support Hours	24
Other Service	Free onsite during warranty
Toll-Free Support	Yes

Reliability & Service
Summary of results for all of brand's products in this category	The company earned decent marks for reliability overall here, but it also attracted more gripes about long hold times for phone support. Once again, Dell's tech staff is good at solving problems.

Reilability of brand's products in this category
Reports of products with core component problems	Average
Reports of products with failed components	Average
Reports of products with any significant problems	Average
Reports of products arriving with problems	Average
Overall satisfaction with reliability of brand's products in category	Average

Service & Support Quality
Time spent holding for phone support	Worse than Average
Overall quality of vendor's phone support	Average
Reports of problems unresolved after contacting service	Better than Average
Overall quality of service	Better than Average