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Reviews

Lexmark C780n

B&W Pages per Min.: 35 • Color Pages per Min.: 31 • Max. B&W dpi: 1200-by-1200 • Max. Color dpi: 1200-by-1200 • Tray Capacity, pages: 600 • Price When Reviewed: $899
Last updated
July 11, 2008
Test Center Reviewed by
Melissa Riofrio
Pros
Cons
  • Pricing:Expensive: $899 (7/11/2008)
  • Performance:Very Good: 81
  • Features:Good: 78
  • Design:Very Good: 81

Pricing Expensive: $899

Expensive: $899
Standard-Capacity Black Cartridge - $154
Standard Cyan Ink Cartridge/Toner Cost - 289
Standard Magenta Ink Cartridge/Toner Cost - 289
Standard Yellow Ink Cartridge/Toner Cost - 289

Performance Very Good: 81

Very Good: 81
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 26.1 
Three-Page Word Document (secs) 18.74 
Ten-Page Word Document (secs) 29.9 
Text Output Quality Very Good 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 3.9 
Two-Page Excel Document (secs) 18.04 
One-Page Webpage (secs) 15.49 
4 by 6 Color Photo (secs) 27.37 
Color Output Quality Very Good 
Color Photo Printing (Glossy Paper, Best Settings)
Tested Glossy Photo Speed (ppm) 1.3 
Sports Action Shot (secs) 45 
Color Photo Quality Very Good 
Grayscale Printing (Plain Paper, Normal Settings)
Tested Grayscale Speed (ppm) 3.3 
4 by 6 Grayscale Photo (secs) 18.09 
Grayscale Output Quality Very Good 
Grayscale Printing (Glossy Paper, Best Settings)
Grayscale Glossy Output Quality n/a 
Lineart Printing (Plain Paper, Best Settings)
Tested Lineart Speed (ppm) 2.7 
300dpi Line Art Image (secs) 22.15 
Line Art Output Quality Very Good 
Scan Tests (in seconds)
Overall Scan Quality n/a 
Copy Tests
Copy Output Quality n/a 

Features Good: 78

Good: 78
Memory (in MB)
RAM Installed 256 
Maximum Amount of RAM 768 
Dimensions
Dimensions 23.8 by 18.5 by 20.8 
Weight (pounds) 105 
Vendor Rated Speeds
B&W Pages per Min. 35 
Color Pages per Min. 31 
Resolutions
Max. B&W dpi 1200-by-1200 
Max. Color dpi 1200-by-1200 
Language & Emulation
Printer Emulation Type PS3 
PCL Emulation PCL6 
PostScript Type Standard 
Interfaces
Parallel Port No 
Serial Port No 
USB 1.1 Yes 
USB 2.0 Yes 
Ethernet Yes 
PictBridge No 
Other Interfaces Optional: Wireless, gigabit ethernet, fiber 
Drivers
Macintosh Yes 
Windows 98 Yes 
Windows NT Yes 
Windows 2000 Yes 
Windows XP Yes 
Linux Yes 
Power
Maximum Power Draw (watts) 675 
Standby Power Draw (watts) 25 
Multifunction Printer Specs
Fax Memory (pages)
Paper Handling
Number of Input Trays, Standard
Number of Input Trays, Maximum
Tray Capacity, pages 600 
Maximum Sheets With Optional Paper Trays 1100 
Manual Feed Slot No 
Maximum Paper Size Legal 
Output Tray Capacity 250 
Auto Duplexer No 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 12 
Saturday Support Hours
Sunday Support Hours
Other Service On-Site Repair 
Toll-Free Support Yes 
Cost of Operation Inside of Warranty
Cost per Page, Black 0.09 
Cost per Page, Color 0.1 
Roller Kit 611.85 
Fuser Kit 440.78 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle 120000 
Monochrome Ink/Toner Yields 10000 
Standard Cyan Ink Cartridge/Toner Yield 10000 
Standard Magenta Ink Cartridge/Toner Yield 10000 
Standard Yellow Ink Cartridge/Toner Yield 10000 
Roller Kit (Service Life) 120000 
Fuser Kit (Service Life) 120000 
Waste Tray/Cartridge/Bin (Service Life) 180000 
Bundled Items
Included Hardware Power cord 
Included Software Software and documentation CD 
Reliability & Service
Summary of results for all of brand's products in this category Lexmark printers again had a poor showing, with subpar grades in six of nine reliability and service areas. Lexmark says that its internal surveys indicate that its customers are satisfied. Our readers beg to differ. 
Reliability of brand's products in this category
Reports of products arriving with problems Average 
Reports of products with any significant problems Worse than Average 
Reports of problems that render a product unusable Worse than Average 
Buyers' rating of products ease-of-use Worse than Average 
Overall satisfaction with reliability of brand's products in category Worse than Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Worse than Average 
Reports of problems unresolved after contacting service Worse than Average 
Overall quality of service Average 

Design Very Good: 81

Very Good: 81
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