NEW Reviews Beta Feedback

HP Officejet Pro L7680

78

Good

Avg User Rating
12 User Reviews | add yours »

Pros
Offers fast plain-paper printing
Cons
Pricey

$209.27 - $506.49
From 45 Merchants

User Reviews for HP Officejet Pro L7680

Reviewed by: mthoma11

Duration of ownership: 8 Months

Strengths: When it Works OK, it is wonderful Unit.

Weaknesses: But like I have read from many sources, HP's move to not have Canon Writing there Software(Divers), HP has gone down hill, with there Printer Software. I really do not think there Hardware has any problems, it the Software! I have had 2 of these units, the first one, not even HP Tech. Support could make it work, so then HP talked me into a HP-C7280, but that had a major Software issue also, so I ordered another L7680, as PC World still to this day Rates it as one of the top 5 Units of it's type, but I have to keep loading and unloading the software ALL THE TIME! And this is a PAIN!

Overall Evaluation: I WISH HP would settle what ever problem happened with them having Canon Writing there Printer Software, as I have owned ONLY HP Printers. But till they stopped having Canon or how ever it was write there Software(Drivers) for there printer they are going to continue having this problem. Please go back to your former Software Writer's. And I'm sure that this problem will end, as I NEVER had any problems with my older HP Printer's that had the software from there Former Source.
Reviewed by: normsp

Duration of ownership: 3 Months

Strengths: When it works it is very fast with excellent print quality.

Weaknesses: Poor reliability. Didn't work out of the box. Replacement unit worked fine for 2 months when it stopped printing black. After many hours on the phone with HP, they finally replaced the black/yellow print head (free) and it works again, who knows for how long. Software installation is very slow and painful. Operation is very noisy.

Overall Evaluation: A great printer when it works, but reliability is pretty bad so far. It also uses much more ink than as advertised, maybe because I have had to clean the heads so many times due to printing problems. The duplex printing is nice, but VERY SLOW since it waits for the ink to dry on each page before continuing.
Reviewed by: stevefordsjf

Duration of ownership: 2 Days

Strengths: Nice prints

Weaknesses: First unit started jamming and HP recommended replacement with refurbished. Since it was only 2 days old returned it to the store. The 2nd unit emptied the Magenta cartridge into the unit after 5 pages of printing. Ink was dripping out the bottom onto my laser printer. Called HP and they suggested I return it to the store again. I got my money back..

Overall Evaluation: Since HP quit using the canon print engines, the printers have gone down hill in my opinion.
Reviewed by: JohnFleming

Duration of ownership: 1 Month

Strengths: An excellent combination of print, scan and copy- who sends faxes any more?

Weaknesses: I use the HP L7680 on a laptop on and off a docking station. Each time I re-dock, the fax setup wizard(who sends faxes any more?) insists on running, even though it was perfectly well configured the last time. HP's Technical Support has not cracked it yet, and in the process of not succeeding has come up with some pretty lame suggestions.

Overall Evaluation: Potentially an excellent product, let down by an apparently sloppy software interface, and unsuccessful technical support.
Reviewed by: doncrawley

Duration of ownership: 2 Months

Strengths: Excellent print quality and very fast.

Weaknesses: The worst tech support imaginable. Expensive. Difficult, time-consuming installation. Features that don't work.

Overall Evaluation: I bought this product for our home office based on HP's reputation and the features it offers. From the very beginning, installation was difficult for a variety of reasons and HP's tech support via chat sessions and email was inadequate. I now have 20 pages of email exchanges in which their technicians ignored the issues I wrote about, supplied inaccurate and/or incomplete solutions. They even sent a replacement unit which exhibited the same behavior as the original unit. When I emailed them about that, they simply started the exact same troubleshooting process as they had done previously...totally disregarding the history of this ticket. Thank heavens for Staples and their return policy.
Reviewed by: markwagner

Duration of ownership: 4 Months

Strengths: it's an HP. if you've used anything else, you know how the quality compares.

Weaknesses: difficulty with setup; loss of settings; lack of user reference materials.

Overall Evaluation: To start, the install was not smooth. Could not get the printer to synch with the PC over the network connection. After 24 hours of online and phone tech support, uninstalls, reinstalls, we finally just switched to the USB and everything worked. Subsequent PC's are able to print to this printer over the network connection, but cannot scan. We do a significant of graphics design for our home marketing business. High quality prints showed a disturbing "white line" at regular intervals throughout the print. A replacement printer exhibited the same. By the third trip to get a replacement, we had accidentally discovered the detailed printer setup program, which was not referenced in ANY book or online resource. A simple adjustment to higher print quality resolved this issue. Better documentation would be helpful. Finally, from time to time the printer "loses" it's settings for front panel buttons, scanning to the PC, fax speed-dial #'s, default scan resolution, etc. It's a pain to have to reload these settings. It's no doubt a good multi-function printer, as have been all of the HP's we've used over the years. But the install and continuing software issues are problematic. They would be fatal for the non-technical user. We are hoping for updated drivers that may address these issues.
Reviewed by: marm217

Duration of ownership: 1 Day

Strengths: NONE

Weaknesses: ALL

Overall Evaluation: I took the printer out of the box and plugged it in. I didn't attach it to the computer or install the software. The moment I turned the printer on, it started to ask questions about language and seemed pretty normal until it stopped dead and gave me an error message about the magenta/cyan printhead. Technical support advised me to return the printer and get it replaced. This is the second time I've had problems with HP all-in-one printers. At this point, I feel that they are hastily made products and prone to being refurbished. You might as well save yourself the trouble of buying a new one and buy a refurbished one instead.
Reviewed by: hisormine

Duration of ownership:

Strengths: None. Product prints fast but jams and very glitchy.

Weaknesses: Had issues with this unit in our office. We had over 20 of these and every single one ends up breaking down.

Overall Evaluation: I Dont recommend this unit to anyone. The product is not well built and will break down. The L7680 is built very poorly and is primarily made from cheap plastic. There are much better machines from Canon than this HP unit. THe L7680 has very well known problems and is the worst unit you could purchase. Stay away from the L7580, L7680, L7780 these are all the same units with different options on them. We had over 20 of these at our office and not a single one lasted over 6 months.
Reviewed by: ifdefmoose

Duration of ownership:

Strengths: Very fast print speeds for text and photos; excellent text output quality; relatively low cost per page; great feature set (duplex printing and ADF, standalone and network fax, scan to network)

Weaknesses: Limited paper handling (no manual feed slot), poor color photo output, buggy software installation and conflicts with other image acquisition software

Overall Evaluation: Despite the many negative reviews posted here and elsewhere, I bought one of these printers. I should have paid more attention. I spent at least 20 hours, including a 3 hour HP tech support call, trying to get the printer software to install with a network connection on 2 of 3 WinXP and 1 of 2 Vista computers. There is a conflict that neither I nor tech support could identify or workaround. In addition, the installer will not run more than once for the same printer, requiring a complete uninstall and manually removing registry entries between attempts. After 3 hours, the HP tech support person decided there was something wrong with my router, and I had to open ports in order to get the network install to work, even though I told her I had installed it successfully on a third WinXP PC and a brand new Vista PC. She agreed to call me back in an hour, after I had reconfigured my router, but never did so. I had the same install problems with the latest software downloaded from the HP web site (8.0.1) and the CD that came with the printer (8.0.0). I finally installed it with a USB cable, just to test the print quality. Text output was very good and very fast. Photo output quite fast, but poor quality, with visible banding and lines that did not appear when printed on my old slow Canon photo printer. I tried one color copy: the red text on the original printed as orange on the copy. I don't know if the problem is with the scanner or the printer. For an office printer, this unit also has very limited paper handling: a single tray, and no manual feed slot. I'm returning it for a refund. Next time I will pay more attention to the negative reviews. Fortunately, I purchased the printer from a vendor (Amazon) that accepted a return, even though I had installed the ink cartridges and used the printer. In addition, 3 months later, after having run the full "level 4 uninstall" at least twice on all 5 computers that I used in my initial tests, there is still some HP software running that periodically checks for updates on the internet on 2 of my computers.
Reviewed by: dsrs

Duration of ownership:

Strengths: great reviews and advertising

Weaknesses: 100% failure rate so far

Overall Evaluation: bought this for my library in switzerland, based on reviews and cash back [should have been a warning in itself]first machine dead out of the box, though cost me two hours on phone with moroccan 'support' to determine that while he attempted to fill out various formssecond machine lit up but OK button on control panel dead so could not set upthird machine set up and actually made one copythen reported problems with colour printhead, after reset reported problems with black printheadnow awaiting delivery of FOURTH machine
Reviewed by: RollerSkater61

Duration of ownership:

Strengths: Not Known

Weaknesses: Out of the box, our L7680 has 2 problems. It erroneously says the printhead latch is not closed. It also says the carriage head is jammed, but paper has never been loaded into this machine.

Overall Evaluation: In addition to the probs above, the machine is making a lot of noise and it does not sound at all like a properly working printer. We were quite careful to remove all packaging materials and install printheads and ink cartridges carefully. It is going back to the store as soon as we finish eating dinner...
Reviewed by:

Duration of ownership:

Strengths: Speed, cost/yield of ink cartridges, duplexer, Ethernet

Weaknesses: Reliability Unknown

Overall Evaluation: Before you knock the printer for draining the ink when you first fire it up, take a look at the design. The ink cartridges connect to the print heads through long flexible tubes. First time you fire it up, you're going to waste a bunch of ink filling the lines and printheads, but you shouldn't have to do that ever again (unless you replace the printheads). This also explains the startup noise people have been complaining about - it has to pump a lot to prime the lines and printheads. I will be buying this thing tomorrow, and look forward to a long life in my home office.

HP OfficeJet Pro L7680 Review

by Paul Jasper

- At $400 (as of June 6, 2007), the HP OfficeJet Pro L7680 All-in-One is pricier than many other inkjet multifunction printers, but it comes loaded with nearly everything a small-office could want in a networked MFP. In addition, it combines strong speed, good print quality, and low consumables costs, making it a viable alternative to color laser devices that cost much more.

Read Complete Review »

News, Reviews, How-To's about HP OfficeJet Pro L7680

Top 10 Inkjet Multifunction Printers New all-in-one devices are ideal for home and office tasks, from printing to to copying to faxing.

Printers Playing in PCW Video

Printing Without Ink ZINK shows inkless printing.

Latest Printers News, Reviews, How-To's

Review: Canon Pixma MP480 his basic all-in-one unit lacks some of the fancy features on some MFPs, but it's a very capable device in all of its functions.
HP Unveils Deskjet D2545 HP introduces an inexpensive ink-jet printer that's also environmentally friendly.
Top 5 Inkjet Printers All our recommended products cost between $50 and $130.
HP Photosmart D5460 Inkjet Printer Budget-minded photo enthusiasts will like the premium features tacked onto this unit's basic chassis.
8 Best Buys for Essential Gear Here's what to buy among the gear everybody needs, from laptops and desktops to HDTVs.