Frequently Asked Questions About Your PC World Subscription

We appreciate your having chosen PC World and in return hope to provide you with the best possible service to make your subscription more enjoyable.

Many of our readers find that they have questions concerning their subscription. We have put this FAQ sheet together for the fastest answers to your questions.

• How can I contact PC World about my subscription?
• When will my subscription begin?
• When does my subscription expire?
• I will be moving soon; when should I write to inform you?
• How can I receive fewer renewal notices?
• How can I get back issues of PC World?
• Do you make my name available to other companies?
• When will I receive my free gift?
• Where can I buy PC World on the newsstand?

How can I contact PC World about my subscription?

If your question is not answered here or if you need to contact us for any reason, please include in your inquiry, your name and address exactly as it appears on your magazine label or invoice.

When will my subscription begin?

The first issue of your subscription is sent to you within four to eight weeks after receipt of your order.

When does my subscription expire?

You will find your expiration date in the upper right-hand corner of your PC World address label. In the upper left-hand corner directly above your name is your unique subscriber number. Always include this number in any correspondence to us to ensure prompt service. (Better still, include your actual label whenever possible.)

If you do not have your label handy please click here.

I will be moving soon; when should I write to inform you?

We need at least eight weeks' notice to ensure uninterrupted service of your PC World subscription. Please be sure to give us both your old address (exactly as it appears on your magazine label) and your new address when making an address change. Click here to change your address. You may also call (800) 234-3498.

How can I receive fewer renewal notices?

You can sign up for Automatic Renewal Program. How does it work?

• We'll automatically renew your PC World subscription annually for you -- no more renewal notices!
• You will be guaranteed great savings off the newsstand rate every year.
• Two months before your subscription expires, we'll mail you an invoice. If you wish to cancel, simply write "cancel" on the invoice and return it to us, or call (800) 234-3498.
• When you pay the invoice we'll rush you a FREE gift as a token of our thanks for continuing to subscribe to PC WORLD.
• There is no risk, no obligation, and no commitment. You are free to cancel at any time.
• Automatic Renewal also means that you'll never risk missing a single information-packed issue of PC WORLD. No more wondering about which renewal notice to respond to, and when.
• To request Automatic Renewal Program, click here now.

If you do not wish to enjoy Automatic Renewal Program at this time, please call our Customer Service department at (800) 234-3498 to discuss other options for reducing the number of renewal notices you receive.

How can I get back issues of PC World?

Most issues are available to download instantly in digital format for $6.99 per copy. Go to pcworld.com/singlecopy. Back issues in print are available for $8 per copy, while supplies last. For orders of 12 issues or more, the price is $4.95 per copy. Rates include surface delivery via UPS. Airmail delivery is $12 per copy (US and Canada), and foreign delivery is $20 per copy (payment required in US dollars).

Simply enclose payment, specify the issues and quantities you desire, and send to:

PC World
PO Box 37571
Boone, IA 50037-0571

or call (800) 234-3498

Please allow 6-8 weeks for delivery.

Organize and protect your back issues of PC World with custom slipcovers. Click here for details.

From time to time we make our subscribers' names available to other reputable companies whose products or services we feel may interest you. Many of our subscribers find this is a valuable and timesaving service. If, however, you do not wish to have your name made available, just send us your label or an e-mail (maghelp@pcworld.com) with this request.

If you would like to reduce the amount of unsolicited mail or telemarketing calls you receive, you can have your name and address added to the Direct Marketing Association's Mail Preference Service and/or Telephone Preference Service. Just write to the following addresses. Make sure you include your name and address. Make sure you include any different spellings or presentations of your name that could be on a mailing list. Include area code and telephone number for the Telephone Preference Service only.

Direct Marketing Association
Mail Preference Service
P.O. Box 9008
Farmingdale, NY 11735-9008

Direct Marketing Association
Telephone Preference Service
P.O. Box 9014
Farmingdale, NY 11735-9014

For more information: www.the-dma.org/consumers/offmailinglist.html

When you subscribed to PC World you may have been offered a Free Gift. You should have received your gift with your first issue, or, within 4-8 weeks after subscribing (or submitting payment for your subscription). If you would like to inquire about a missing gift, please click here.

PC World can be found in the following retail markets:

• Major Bookstore Chains
• Discount Store Chains
• Supermarket Chains
• Office Superstores
• Airports and Train Stations
• Drug Store Chains