Brother MFC4420C COLOR FLATBED MFC COLOR F/P/C/S/PC FAX/MEDIA CENTER (Brother-MFC4420C)

Brother MFC-4420C

MFC4420C COLOR FLATBED MFC COLOR F/P/C/S/PC FAX/MEDIA CENTER (Brother-MFC4420C) Review, by Roy Santos May 1, 2003

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• Reviewed by: pocosmom

  Strengths: Prints well from computer, easy set up

  Weaknesses: Panel shorts out, LOTS of error messages

  Overall: We bought one of these and had to exchange it for another within 2 weeks, the panel buttons stopped working- thus no faxing. Then worked fine for about 6 months and then again- shorted out by touching it to make a copy! called the company, NO help. worked for a while as just a printer and could scan using the feature from the computer. Now does not work at all.

• Reviewed by: jonroth

  Strengths: Lots of functions for the price. Small size.

  Weaknesses: Postcards and envelopes.

  Overall: As long as you are not wanting to run postcards or envelopes through the machine, it will work fine.Scanning is tricky but does work. I use mine mostly as a printer and copier, with some light to moderate faxing.The problem I have is when I try to run postcards or envelopes, it starts to feed, then stops feeding... but it thinks it has fed properly and continues to print onto nothing, making a mess. Then the next several sheets through come out unusable due to the extra ink sploches.I even spoke to Brother about this issue and they basically deny the problem. "If the envelopes and postcards are within specifications, it should work."I tell them they are and it does not work, and they say that "there is nothing wrong and that I'm using the wrong envelopes and postcards"... like the mechanical functions of the machine are flawless or something. That really pissed me off.I'm shopping for a Canon or HP today!

• Reviewed by: weltwon

  Strengths: Size & design

  Weaknesses: Poor print quality, defective printer driver

  Overall: No matter what printer settings I tried, this unit failed to properly print text & graphics that appear perfectly when I send the same file data to any of my 3 other printers. Even at the 'best' settings, the ink appears to bleed into paper. This is also the 2nd time in 4 years that I've tried a Brother all-in-one and discovered that they continue to do the thing that annoys me the most as a consumer: Brother releases new products with defective drivers. This unit is being returned today to Office Depot for a full refund.