Averatec 3150P Notebook Computer (Averatec-SL3150P01)

Averatec 3150P

3150P Notebook Computer (Averatec-SL3150P01) Review, by Carla Thornton July 28, 2003

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• Reviewed by: sum1akaJ

  Strengths: Cheap. Cheap material, that is. You can practically flip the laptop over and fry an egg on the bottom of it too. It's that hot.

  Weaknesses: WORST TECH SUPPORT AND RMA SERVICE EVER. PERIOD.

  Overall: Already had THREE RMAs.The first time windows wouldn't boot up, "Disk Read Error, Please restart."sent it in for RMA.2 weeks later they sent it back.EXACT SAME PROBLEM. They didn't Fix a THING. No Documentation NOTHING.2nd RMA and they finally fixed it.Couple weeks later.On my third RMA, the screen developed bright vertical lines across it. Bending the flimsy screen develops other lines.Tech support tells me to reinstall drivers or do a system restore. They are UTTERLY USELESS. It's OBVIOUSLY a hardware problem due to the flimsy screen.Sent it in for RMA. They tell me they need to do a system restore. They send it back.I boot up.Windows error message: "Windows cannot start because the file comdlg32.dll cannot be found. Re-installing the application may fix this problem". AND ANOTHER ONE:"the system is not fully installed. Please run setup again."on top of that, the CD drive cannot be detected so I can't even boot from the CD.BUY THEIR LAPTOP ONLY IF YOU WANT TO EXPERIENCE HELL.~~Additionally, their email support is horrendously disorganized. Firstly, a different person responds to your email each time. I've had tech support people tell me conflicting things. One demanded an inquisition of questions regarding my purchase before issuing an RMA #. After I strongly complained, the next guy finally issued me an RMA # without the inquisition. Ridiculous.

• Reviewed by: averatecsucks

  Strengths: cheap

  Weaknesses: dvd/cd does not work

  Overall: We bought 4 of these for our office and the CD/DVD failed after 5 or less burns on ALL 4 of them. If you buy it, try buring 6 cds. I bet you can't do it. data-music-copies-whatever it will not work. These things just suck.They would have been a good deal but they just don't work

• Reviewed by: mdai

  Strengths: no strength

  Weaknesses: everything

  Overall: The products from this company are garbage. They are manufactured in Taiwan with cheap stuff. Don't buy it if you want some thing working. The price looks cheap but, the laptop worth maybe 1/4 of it. the service is terrible. Our laptop is only 7 monthes old when it stopped working. Sent back, wait for 2 monthes, no response. then no reponse. called 58 times. each time, hold 25+ minutes. the person will tell you that they are just the regular customer helper and they will write down your concern... you need to call back in 48 hours. the same thing will happen when you call back.... We are sick of it. DON'T BUY IT. YOu may be happy at the beginning because of the "GOOD DEAL". THINK about the real assets !!!! I believer every one's money is hard-working money. I don't want you to lose it to such a non-responsible company. We are going to seek some help to stop them from taking people's money...---Judy

• Reviewed by: FRRCO

  Strengths: SMALL AND LIGHT

  Weaknesses: I BOUGHT 3 LAPTOPS FOR MY BUSINESS 2 HAVE HAD TO HAVE THE SCREEN REPLACE. THE THIRD HAS TO HAVE THE FAN MOTOR REPLACE !

  Overall: WE BOUGHT 3 OF THESE LAPTOPS AS GIFTS. I FOUND THE BATTERIES HAD TO BE REPLACED AFTER SIX MONTHS.I GAVE THEM TO THE FAMILY. THE FIRST SCREEN CRACKED WHEN TRAVELING. THE COMPANY WOULD NOT REPLACE THEY WANTED $700.00. I FIXED IT MY SELF AT A BIG SAVINGS. THE SECOND UNIT SCREEN STARTED TO SHOW A BLUE VERTICAL LINE IN THE MIDDLE OF THE SCREEN I SENT IT BACK, STILL WAITING FOR THE RETURN.WOULDN'T BUY THEM AGAIN! LIVE AND LEARN. TO TOP EVERYTHING OFF THEY REFUSED TO SEND ANY REBATES TO ANY OF MY FAMILY!! AVERATEC IS NOT A VERY GOOD COMPANY.

• Reviewed by: closingservices

  Strengths: Very compact. Looks nice.

  Weaknesses: Didn't work. No customer service. No re-boot CD with machine.

  Overall: I bought this for my business. It's compact and looks like a nice machine. I brought it home, plugged it in and followed the instructions to turn it on. It had an error message upon initial turn on. I had to call customer service. I was told "uh, I don't know what's wrong with it. Let, me send you the re-boot disk". I needed the computer immediately. I was told it would take 7-10 days to receive the CD. It was a brand new machine. It shouldn't have needed a re-boot CD upon initial use. I took it back to the store for a full credit and ended up purchasing a Toshiba - that had more memory and has been an excellent purchase. Sorry, I have to give this machine a thumbs down!