NEW Reviews Beta Feedback

Xerox Phaser 8400N

57

Poor

Avg User Rating
3 User Reviews | add yours »

$799.99
From 1 Merchant

Performance: Poor: 49
Features: Very Good: 82
Design: Very Good: 85

Find out how these scores, and their relative weights, combine to produce the PC World Rating.

Performance
Color Output Quality	Good
Color Photo (secs)	24.1
Color Photo, Normal Settings	24.1
Grayscale Output Quality	Poor
Line Art Output Quality	Poor
One-Page Grayscale Graphic	17.67
One-Page Grayscale Graphic (secs)	17.67
Output Score, Color Graphics, Default Settings (formerly pf-Output-Print-Color-Default)	Good
Output Score, Grayscale Graphics, Best Quality Settings (formerly pf-Output-Print-Grayscale-Best)	Poor
Output Score, Line Art, Default Settings (formerly pf-Output-Print-LineArt-Default)	Poor
Output Score, Text, Default Settings (formerly pf-Output-Print-Text-Default)	Fair
Ten-Page Word Document	75.82
Ten-Page Word Document (secs)	75.82
Text Output Quality	Fair
Three-Page PowerPoint Document	42.28
Three-Page PowerPoint Document (secs)	42.28
Three-Page Word Document	25.43
Three-Page Word Document (secs)	25.43
Two-Page Excel Document	15.91
Two-Page Excel Document (secs)	15.91

Text Printing
Text output quality	Fair

Performance
Print quality for text/color photos	Outstanding/Good
Speed	Good
Rated speeds	12 ppm monochrome; 12 ppm color
Tested speeds	9.7 ppm text; 5.4 ppm graphics
Ease of use	Good
Features	Very good
Maximum true resolutions	600-by-600-dpi color, 600-by-600-dpi monochrome
Maximum resolution	600-by-600-dpi color, 600-by-600-dpi monochrome
Maximum paper size	Legal
Standard input capacity	625 pages input, 2 trays
Paper feed options	Straight-through paper path, no manual feed slot
RAM: standard/maximum	128MB/512MB
Interfaces	Parallel, USB 1.1, ethernet
Drivers included	Windows 98, Windows NT, Windows 2000, Windows XP, Mac
Supplies included in the box	Black toner, color toner
Size (width/depth/height) and weight	16.3 by 21 by 14.5 inches; 59 pounds
Other features	Duplexer
Support policy score	Fair
Support policies	One-year warranty; 11-hour weekday toll-free support, on-site service

User Reviews for Xerox Phaser 8400N

Reviewed by: endri1

Duration of ownership:

Strengths: Good product if you print color text only. Easily to integrate in your network with Xerox CenterWare (can be downloaded from Xerox site). Resolution can be adjusted to suit the job. Compact. Fast.

Weaknesses: Wax cubes are very expensive. Printer will not work if wax is low. Banner and pictures waste a lot of wax. Takes too long to warm up compared to a similar color printer.

Overall Evaluation: Bought 2 of these for my office! On paper things looked good at first, documentation said that each wax cube last for over 3000 pages, but it couldn't go over 900 without adding new wax. Wax is very expensive; $65 for box of three (same color, printer has 4 colors, including black) and these (especially yellow and magenta) go in less than 2 weeks. Printer takes too long to warm up and some people have a problem with the melting wax smell. Overall, not very happy! While I must state that except for being pricey on the wax, everyone is very happy with the printout quality - my only justification for still keeping them, i regret buying these printers. Buy one if color text and graphics is most that you print, stay clear if you print pictures or ppt files with banners and embedded pictures. No other problems
Reviewed by: csambrooks

Duration of ownership:

Strengths: CheapWaterproof prints.Fast Easy setup

Weaknesses: For small to large businesses. Needs to be printed to to keep head clean, although not as much as previous generations of solid ink. Uses more hydro than lasers to keep the ink melted.

Overall Evaluation: Your review on this printer states that it does about 10 pages per minute. That is its slowest speed. In fast colour resolution it will print a page 24 times in one minute. Tested by myself. Print speeds are rated by engine speed not how long it takes from time sent from the computer. Images and prints can be easy like text or complex images. Xerox rates it at 24 ppm. When the printer starts to print the page to the time the last page comes out. Due to your review some peaple have wanted to return the product claiming Xerox has cheated them. Maybe you should test this again properly!!!