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CMS Products BounceBack Professional

User Reviews for CMS Products BounceBack Professional

Reviewed by: Pearce

Duration of ownership: 5 Months

Strengths: The system and data back-ups are provably secure

Weaknesses: From my observations it is possible to remove the external drive on which the back-ups were written and download them onto another PC. This means that without a secure encrypted password the data is vulnerable.

Overall Evaluation: Although there is the vulnerability issue, which can be overcome by keeping the external drive in a safe, as were tapes, I think the software does as required. It is immaterial that a boot-able disk can be made as all PCs with Windows have some sort of system recovery. For myself I would simply re-format or buy another drive, load windows and use the backups to restore the hard drive to its former status
Reviewed by: rblankin

Duration of ownership:

Strengths: Automatic full disk backup

Weaknesses: They claim it makes a bootable backup. I tried multiple times, including with help from their tech support. The backups created were NOT bootable.

Overall Evaluation: Backup software that doesn't work is worse than no backup software. While the individual application data files appeared to backup correctly. The application failed on every attempt to create a bootable backup. Since I have seen this product rated highly, I'm also critical of reviewers who don't take their job seriously. I think most only test the backup step. The critical step is obviously recovery. Any credible review of backup software should test manufacturer claims by attempting data recovery. Since Bounceback is designed to create bootable backups (supposedly allowing much faster recovery), this should be part of an evaluation. The unwary user who relies on a positive review of this product may be burned badly when they have a system crash, attempt recovery, but find their backup is unbootable.

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