Sony WEGA KV-32FS120

Reviewed by: blue2big

Duration of ownership: 2 Years

Strengths: Good t.v. while it worked

Weaknesses: It WILL DIE!!!!!!!!!!!!!!!!!

Overall: I bought this tv in 2005, having had no problems with it untill last month. While watching a movie it went dead. I checked all the things that could be wrong, none of them were the problem. Then I began to check around the net. I belive that this is a problem that Sony is choseing to ignore. If you come across this because you have the same issue email me garrett_derrickd@hotmail.com. There is power in numbers.

Reviewed by: seejlin

Strengths: Good picture quality

Weaknesses: Extremely,extremely, extremely unreliable.

Overall: Wow! I am one of the KV-32FS120 sufferer. I got it on Sept, 2004 and it die on Jan, 2006. How convenient? Few month after the manufacture warranty. That made me so angry. I paid $600+ dollar for this heavy, heavy door stopper. TV repairman told me that it would cost me $400 dollar to repair it. What the ^$#@? I was shocked. Therefore, I left it there. I can not believe Sony made a TV like this. This TV ruin the Sony image. I have been reading lots of complain about this TV. I am going to call Sony again to get this TV problem solved.

Reviewed by: ahawk

Strengths: PICTURE QAULITY

Weaknesses: NO HEAD PHONE JACK

Overall: bought mine in june of 05 and have no problems yet.Kicking myself for not spending a little more and getting HD flat screen but am satisfyed for now with this SOLID tv. With my Satilite dish hooked up to it with an s-video cordit delivers an awesome picture. Yes its heavy but remember its a tube-tv!My last Sony I bought in 1987 was a 25inch XRB and lasted 18 yrs! untill the picture finally burnt out, thus I bought this one..only $499. on sale new.Untill I buy a larger HD tv this will do just fine!!

Reviewed by: EmergingTechnology

Strengths: great ...when it worked

Weaknesses: DEAD, that's certainly a weakness (2 times in just 5 months)!

Overall: I bought this TV in August of 2006, and it was great while it worked... Namely It stopped working just 3.5 months later. The Sony-authorized repair guys came over a week later, looked at it, and discovered that 2 boards were dead, and needed to be ordered in. I was patient and waited... but the parts did not arrive before the holidays, so we spent Christmas and New Year's w/o TV. I called Sony of Canada a number of times and they actually tried helping, but nonetheless it took in total around 35 days later until they fixed my TV. (all the while I was paying my cable!! which I could not use)! So after they fixed it the TV worked fine... for 4, yes FOUR days!!! and it died again! I called the Sony this morning and waited another 30 minutes on the queue, then spent another 20 minutes just talking to the support person, and am now waiting for them to call me back with a plan of action! Now that the TV died again, I demanded they do something today, as anything else would not cut it... i.e. I demanded to have the supervisors call me back at my direct line at work, but since noone called I called the queue again, and ended up talkig with yet another person. This person informed me the person that collected my data this morning wrote just a single sentence down!!! He was trying to be of help, but the "best he could do" was to write the note for the supervisors to all me on Monday.... ...so here we go again!! I am so majorly frustrated (beyond description). I actually have VOD credits that will expire Feb 17th if not used. Also, I am certainly paying for my TV service (I called my IPTV provider and told them my tv is dead and asked if they could suspend my service, and not charge me, but they basically said this was my problem: ( And finally, so far I used TWO days of my vacation in order to meet with the repair people (since they schedule appointment times e.g. from 10am-1pm... so tending to this SONY nightmare I am wasting my vacation days on this instead on the beach!!! I strongly advise you not to buy this model!!! I've never had any issues with any of my othe Sony things.For that I was willing to accept that the first failure was just a fluke, which could happen to anyone. But after the TV got fixed, and it happened again, withing just FOUR days (4 !!!!) I tend to think it is not a fluke, and that something serious could be the reason to blame for these failures. I mentioned reading about these comments on the web, but the agent told me there were no known issues with this model, and no recalls were made.Anyway...I'm wondering how wide spread of a problem this really is.

Reviewed by: B_Cotti

Strengths: great picture

Weaknesses: I'm on my way to my 3rd set in less than one year.

Overall: I've had the same issue as other reviewers on this and many other sites. The set simply stops working. I am very disappointed and will be creating a website with form to participate in potential class action lawsuit within the next few months.My 2nd set, in under a year, has now stopped working and Sony refuses to pay for more than parts... (as is stated in the warranty).

Reviewed by: suluaaron

Strengths: Good picture when it worked!

Weaknesses: Broke down in a month after purchase

Overall: We bought this tv in Dec 2005. In a month the tv was not working [no picture or sound], the red light was flashing. Called Sony and since it was on Warrenty they fixed it[labor and parts paid]. After few months , it happened agian[exactly one week from today]. Same issue. Called SONY and they want us get an estimate from the approved service center. The service center is charging 75 dollors to come and take a look[just for the estimate]. Sony Customer service says they cannot help us until we get an estimate from the Service Center. This might be a defective model, because it broke down 2 times in 11 months after purchase. Have read so many reviews with issues in this model[KV32FS120].