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HP LaserJet 3380 All-In-One Printer

78

Good

  • Pros
  • Produces good-looking text
  • Has a legal-size scan area
  • Cons
  • Slow and scanning and copying
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HP LaserJet 3380 All-In-One Printer Review

by Lisa Cekan

The LaserJet 3380 produced good-looking text and scanned images, but it makes you wait a while for scans.

The $699 HP LaserJet 3380 is a large, full-featured multifunction printer with an automatic document feeder. Scan, copy, and fax buttons sit on the console, along with speed-dial and number pads.

As a printer, the LaserJet 3380 is fairly quick. It churned out text at 16.4 ppm and grayscale graphics at 3.1 ppm--both rates faster than our test group's average. Its straight, clean text matched most of the other lasers' output in excellence, and it handled narrow parallel lines well in our line art test. Grayscale graphics weren't as impressive, however, looking dark and overly contrasted with a grainy texture. Copy speeds were somewhat slow at 4.7 ppm, and copies appeared dark enough to obscure much detail.

The LaserJet 3380 earned a Very Good score for its color scan quality, but it was slow in our tests. It took 40 seconds to scan a 4-by-5-inch photograph at 100 dpi, slower than most other MFPs we tested--even the inkjet models. However, the scanner driver has some handy controls for adjusting scans, allowing you to resize, lighten and darken, sharpen, adjust color, invert colors, and create a mirror image. You can save scans to a folder or send to an e-mail address.

The unit has a full-featured fax, with features such as broadcasting, polling, setting up billing codes, and printing activity logs. It comes with a separate and extensive manual dedicated just to faxing.

You can't add any paper trays on top of the standard 250-sheet input tray (an option even the $399 Dell 1600n offers), but you can upgrade the memory from the standard 32MB to 96MB. Also, of all the laser MFPs we tested, only the LaserJet 3380 excludes an ethernet port; you have to buy HP's optional JetDirect 175X external print server, which costs $160. We tested the LaserJet 3380 over our network using this accessory.

Upshot: The HP LaserJet 3380 makes high-quality scans and offers a lot of features, though it was slow at scanning, copying, and printing graphics.

Lisa Cekan

User Reviews for HP LaserJet 3380 All-In-One Printer

  • Reviewed by: hp3380suxroyalvista

    Duration of ownership: 2 Years

    Strengths: Awesome printer until I upgraded to Vista.

    Weaknesses: As noted above no fax/scanner support for Vista-it becomes a printer only. BUY A DIFFERENT BRAND NAME-I AM FROM NOW ON!

    Overall Evaluation: For everyone who got hosed over, send a message to CEO Mark Hurd: http://www.hp.com/hpinfo/execteam/email/hurd/index.html

  • Reviewed by: Kerjner

    Duration of ownership: 3 Years

    Strengths: The 3380 is an outstanding multi function center for small business. I have used the unit for 3 years on an XP network and it's been fantastic. It far exceeded my expectations. I printed a report page a few months ago and I had printed over 100,000 pages... scanned over 20,000 pages. I completely rely on this unit. I bought a second 3380 about 5 months ago knowing I was hooking it up to a new laptop with Vista. I URGE ANYONE BUYING THIS MACHINE SINCE THE RELEASE OF VISTA TO MAKE SURE THEY HAVE "VISTA ULTIMATE". With Vista Ultimate you really don't have to give up any functionality using the built in "scan fax software" in Vista Ultimate. In all honesty I have found the built in Microsoft scan/fax software more stable, quicker than the HP Solution provided in XP.

    Weaknesses: Really no weakness except HP's lack of commitment to upgrading software for Vista. It baffles me since there are so many of these machines out there and HP has developped quite a loyal following with this machine. In my mind it's only good business to provide and updated version of their multi function software for Vista.

    Overall Evaluation: A fantastic machine that I whole heartedly recommend even on a Vista machine. If you have Vista Ultimate you will be pleasantly delighted with this machine well in to the future.

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