
Apple iPod 20GB MP3 Player

Pricing
$110.00 - $179.99 From 2 Vendors Get Best Prices »
| Ease of use | Very Good |
| Features | Good |
| Internal memory | 20GB |
| Memory card slot | 0 |
| Formats supported | AAC, AIF, Apple Lossless, Audible, MP3, WAV |
| Voice recording | Yes |
| Battery | Lithium ion |
| Software | ITunes |
| Other features | FireWire, optional dock and remote |
| Support policies | Very Good |
| Policies | One-year parts, 90-day labor warranty; 12-hour daily toll-free support |

Apple IPod
iPod 20GB MP3 Player Review, by Eric Dahl April 12, 2005
[Editor's note: Since this article was published, Apple has discontinued the 40GB model. The 20GB player in our most recent Top 10 Audio Players chart is identical to the model reviewed here except for its capacity and price ($280).]
Apple recently launched its fourth-generation IPod--and by now either you love the slick-looking player, or its features and price have left you unimpressed. Here's a simple take on the new version from someone who resides in the second camp: This one's much better, but it's still not perfect.
Apple has introduced its 20GB and 40GB IPods for $299 and $399, respectively. That's $100 less for models with the same capacities that the previous generation offered, though accessories such as cases are no longer standard.
The major improvements: Apple rates the new IPod's battery life at 12 hours of continuous play (up from 8 hours), and I netted exactly that in tests of a shipping 40GB unit. To improve usability, Apple added the IPod Mini's click-wheel control, which elegantly combines touch-sensitive scrolling with easier-to-use click buttons.
Other improvements are minor: You can now speed up Audible.com audiobooks without triggering the chipmunk-on-helium effect; you can better manipulate On-The-Go playlists (and more easily save them); and you can shuffle through all of your songs or albums with a single click.
Frustratingly, the IPod continues to suffer from several feature omissions. Apple limits codec support to AAC, MP3, and Apple Lossless (plus .wav and AIFF), so fans of WMA, Ogg Vorbis, and FLAC are out of luck. You still can't change the order of songs on a playlist, and you can purchase music online only through Apple.
The IPod's thoughtful design and features make it an excellent MP3 player. But for picky buyers who are holding out for the ideal portable music device, the wait continues.
Upshot: Apple's 20GB IPod has most of what you need, but power users may want more flexibility.
Eric Dahl
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Review Now! Already own it? Tell us What You Think
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Reviewed by: kdconley
Strengths: None
Weaknesses: not reliable
Overall: We have had 2 of them in the past 2 months and neither of them worked for more than 2 weeks. Now, it's frozen on one song and we cannot do anything with it. We have tried to work with the seller and have gotten one replacement, but experienced the exact same problems as our original purchase.
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Reviewed by: microsomen
Strengths: Design, controls, size
Weaknesses: Prone to harddisk defects, battery not replacable by user, not working smoothly under windows xp, freezes often, no user adjustable equalizer
Overall: My ipod lasted for 1 y and 10 month. During this time the machine had to restored at least 5-10 times. Operation with XP and iTunes never worked smoothly, switching to winamp solved the problem partly. It crashed two times completely so that I had to format the drive two times, which is not an easy thing for an unexperienced user. The life time of my ipod ended in a (surprise) harddisk defect. To be fair one has to mention that all harddisk based mp3-player are sensitive products if it comes to the harddisk. I think a flashdrive based player is a saver thing to buy or buy the extended warranty.
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Reviewed by: SharonHahn
Strengths: When you first get it it's great, but...
Weaknesses: poor battery life, crashes constantly, i have had it for 8 months and it's no longer useable. I have replaced it once, and I'm sick of it.
Overall: Do not buy an ipod, it's a bunch of hype and you can do better with other products, cheaper and with a replaceable battery.I have 2, the other's battery life is down to 1 hours. I have replaced it also for crashing- and I mean totally fried hard drive. That's 2 ipod's- same problem, replaced, and now the new one's are doing the same things.
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Reviewed by: LFNbabe
Strengths: Intuitive interface, sleek design, variety of accessories
Weaknesses: a battery you can't replace yourself, a poor battery indicator, prone to crashes, freezes and irritating problems.
Overall: I love my ipod, oh well my replacement ipod. My original baby died two weeks ago without warning and was replaced within a week by Apple. The last thing it did was show a battery symbol with a ! and then nothing. It wouldn't charge or connec to a computer. I have purchased Applecare and would highly recommended factoring this added cost into the intial purchase price, so you are covered for two years in the event of malfunction (which seems to be a frequent occurance with many users). All in all, the ipod is a great little product but it is not without its problems.
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Reviewed by: gravityhr
Strengths: Looks good, backlighting a nice touch. Great interface.
Weaknesses: Scratches extremely easily. COMPLETELY DIED AFTER 8 MONTHS.
Overall: I barely used this item, and began using it at work to listen to music through computer speakers. I brought it in the next week, and it would not turn on or charge. I don't normally write reviews like this, but my experience was so terrible with something so seemingly revered, I figured I'd add some insight. Unfortunately, I've had other friends with this same problem. I wonder if there will be a class action suit for this Generation as well.I'm done with Ipods, I may post an update with what I end up replacing it with in the coming weeks.
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- Before you buy
- How to Buy an MP3 Player
- Related Charts
- Top 10 MP3 Players (Flash-Based)

Pricing
$110.00 - $179.99 From 2 Vendors Get Best Prices »
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