Delphi Delphi SA10113 MyFi XM2Go Portable XM Satellite Tuner Universal Add-on

• Reviewed by: patrickjkehoe

  Strengths: Nice concept. It is easy to use.

  Weaknesses: My remote has failed. So, some of the accessories are not well made. When you broadcast to a FM radio there is always a hiss.

  Overall: XM Satellite Radio is very nice with a lot of good stations to listen to. You can take this radio anywhere: you can listen to the radio in the house, outdoors or in the car. You can also save what is being played on the radio and listen to it at a later date. But, as mentioned above, some of the components are not well made.

• Reviewed by: mcovello

  Strengths: Super low price. Good reception with proper antenna. All-in-one kit.

  Weaknesses: Terrible earphones come with it. A little bulky.

  Overall: Price is now a steal (sub $100 less $30 rebate on line. 5 hour recording. Buy the optional built-in antenna/headphones if you want good portable reception. The earbuds that come with it are poor. But at the price mentioned above, you can't beat it.

• Reviewed by: aubreybay

  Strengths: Works sometimes?

  Weaknesses: Hard to get a signal.

  Overall: I had a hard time deciding on which radio to purchase. I have to admit, the rebate helped me to decide. After several months I had actually forgot about the rebate. Then I receive an email stating that I was denied the rebate because I failed to provide the original USP symbol/proof of purchase tab. This was not true. First of all, I?m not an idiot, I know how to follow directions. Second, I remember how difficult is was on my fingers trying to cut the very hard plastic that incased the UPS symbol.I realized that this would be a very clever way for a company not to pay the rebates they promise. How would one prove they sent the originals? I did not have a problem with the rebate money. As I said, I had forgotten about the rebate. I was very upset with this company?s business tactics. If they were underhanded with a rebate, what else would they do? Be very careful when dealing with this company.

• Reviewed by: dharmabum1

  Strengths: Low price specials for current XM customers

  Weaknesses: Worst customer service I have ever experienced

  Overall: It may be somewhat unfair to rate this radio so low because of the poor service, but in my mind they go hand-in-hand.Shop.xmradio.com is the online store affiliated with www.xmradio.com. They frequently run specials, expecially with current XM customers, offering low prices on second XM subscriptions, etc.I can honestly say, that I have had the absolute worst customer service experience with this company. The Myfi device broke when attempting to connect the home docking station, so I called and was given a RA# to return the device. This was only given out to me after arguing with the operator that the problem was warranty related. It has now been over 2 months since I sent in the parts for exchange, and I have yet to get the replacements. Better yet, I call the customer service department and am told that the 'only way they can communicate with their warehouse is through email' and 'they are not responding'. What? I then request to just return the unit for a refund and am told that I cannot. Unbelievable. Worst yet is that I have paid for 2 months of additional XM service, and have yet to have the ability to use this radio. I only assume it's nice.

• Reviewed by: dancin8983

  Strengths: haven't gotten a chance to use it yet.

  Weaknesses: battery no good, have to wait several weeks for a replacement

  Overall: a few days after purchasing my portable XM radio i payed for a one year subscription on-line, once the process was complete a screen popped up saying that anyone who owns the radio that i purchased and several other types should not use them for portable use because the battery is defective and will melt and burn the user. i found it very unprofessional of the company to wait until after they had my money to notify me. when i called the number it gave all i could do was listen to a recording telling me that the battery SHOULD arrive in several weeks. i contacted customer service about this and explained that i purchased the XM for my boyfriend for portable use only (we don't have a home stereo that we can hook it up to, and his drive to work is less than 10 minutes so he won't get much use out of it in the car) i told them i was furious that i had to pay for a service that i would be unable to use until the new battery arrives, they responded by saying "you can still use it in the car and home" and that was it. I'm seriously considering returning it and going with sirius satellite, i'm sure they'd love to know they got business from their competitors greed and negligence. if you do still want it ask about the battery first and see if the store will give you the correct one, the black batteries are the bad ones.