Brother MFC-5840CN All-In-One Printer (20 PPM, 6000x1200 DPI, Color, 16MB, PC/Mac)

Brother MFC-5840CN

MFC-5840CN All-In-One Printer (20 PPM, 6000x1200 DPI, Color, 16MB, PC/Mac) Review, by Paul Jasper May 3, 2005

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• Reviewed by: NELSON30213

  Strengths: NONE

  Weaknesses: BREAKS DOWN EVERY MONTH

  Overall: THIS PRODUCT IS PURE JUNK. I AM NOW ON MY 7TH REPLACEMENTALL BROTHERS WANT TO DO IS REPLACE IS WITH MORE JUNK. OFFERED TO PAY FOR UP GRADE THEIR RESPONSE WAS CAN'T DO UNDER THEIR WARRANTY...CALLED CORP. NO RESPONSE." BEWARE OF BROTHER AND THEIR WARRANTY "NELSON JOHNSON

• Reviewed by:

  Strengths: The machine is very good all of the funtions are very good for the price

  Weaknesses: Support fom Brother needs alot of improvement

  Overall: I bought 3 of these units about 3 months ago and one started printing lines in the photos and text. Cleaning the print head works for one or two pages then back to the lines. I called support and after about 45 min. on the phone they decided to send a replacement. The next day I recieved a call from another person at Brother who wanted a fax copy of the print. I faxed it to her with the print quality page clearly showing the missing boxes in the black print. No one ever contacted me again. I finally sent and email and the responce back from that was they could not see the lines so they stopped the replacement. So I am stuck with a printer that will not print correctly after only two months of service. I guess it wasn't cheap after all. I am going to replace it with an HP.

• Reviewed by: JohnMcGeechan

  Strengths: All round good quality

  Weaknesses: Maybe a little noisy, maybe a little slow at printing

  Overall: Bought the Brother MFC 5840CN recently, and I am very pleased. I have started writing reviews when i like something (as I sure as hell write 'em when i don't).First things first. Price. I think you will struggle to get something with this much functionality , for this price. It copies,scan,faxes,prints and even has 3 slots for taking multimedia cards such as flash cards.The only way I think you may fail to be impressed, is if you are looking for high end quality output. This is not a laserjet printer, so don't expect the quality to be top notch, and don't expect it to be fast. It's not a high end copier, so don't expect pristine copies, ditto fax, ditto scan.But these are not criticisms of this product. Far from it. It's merely that I think people need to keep proprotionate expectations. This little bundle gives you enormous bang for your buck, and I believe it is unrealistic to expect photo quality output.I use it for my home office and the standard is more than adequate. If you require high-end, razor sharp graphics and images , printed out at a fair lick, then this is not the hardware for you (and incidentally , I am not sure why you would buy this if those were your requirments).If I have any gripes (and I don't really). It is a little on the noisy side and in some ways the card slots are a nice but superfluos extra (as the printing is not photo quality I would not use this for printing out my photos anyhow)...brother I salute you.

• Reviewed by: jugchock

  Strengths: Cheap

  Weaknesses: Flimsy, Slow, Jams Often

  Overall: I am very disappointed by this printer. I found it at a bargain price and came here to check the reviews. It seemed to be mostly positive, so I bit. I sure wish I hadn't now. The construction is very cheap. Ink Jets in general are no good for fax machines and copiers. The thing has started jamming all the time now. It looks like it's jamming because the flimsy components have a hard time staying where they're supposed to be. I have heard very good things about Brother printers from PC Magazine, but between this one and another Brother Laser printer we have here, I'm not impressed. Unless you have absolutely no space in your office, stay away from multifunction printers.

• Reviewed by:

  Strengths: PRINTER IS EXCELLENT. NICE COLORS.

  Weaknesses: NO CUSTOMER SUPPORT AT ALL. NEED SOME REPLACEMENT PARTS AND NO BROTHER OFFICE CAN SELL THEM. NOZZLES WORE OUT QUICK.

  Overall: IT WOULD BE GOOD THAT BROTHER GIVES CUSTOMER SUPPORT. WHERE TO BUY SPARE PARTS. INK CAN BE BOUGHT ALMOST ANYWHERE. MANY COMPANIES SELL THE INK, HOWEVER THE PARTS SHOULD BE SOLD BY BROTHER.