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Artwork: Rick Rizner, Chris Manners
Kaspersky Lab Anti-Virus Personal 5.0 (Full Product)
| Performance | Performance: Superior |
| WildList viruses | 100% |
| AV-Test zoo threats | 100% |
| Heuristic detection with one-month-old signatures | 51% |
| Heuristic detection with two-month-old signatures | 26% |
| Scan speed (in seconds) | 420 |
| Outbreak response time: Time it took to release signature updates to new, major malware outbreaks averaged over a period of eight months in 2005 for 16 major outbreaks. | 0 to 2 hours |
| Support and reliability | |
| Telephone support | Yes |
| Toll-free support | Yes |
| Cost of phone support | None |
| Weekday support hours | 9 |
| Saturday support hours | 24 |
| E-mail or Web support | Yes |
- Lab Tested
- How We Test Antivirus and Security »
Pros
Quick to respond to new outbreaks
Cons
Unexceptional interface
Kaspersky Lab Kaspersky Anti-Virus Personal 5
Anti-Virus Personal 5.0 (Full Product) Review, by Tony Bradley January 25, 2005
The interface of Kaspersky Anti-Virus Personal 5.0 is not warm and fuzzy, but when it comes to performance, this product excels.
In "The New Virus Fighters", Kaspersky was the only product among the ten we tested to detect our zoo collection's backdoor programs, bots, and Trojan horses better than 99 percent of the time. And it was the quickest company at responding to new security threats. For the period of eight months in 2005 that we tested, Kaspersky Labs released new signature updates less than 2 hours after it detected a major security threat, on average. Kaspersky ranked fourth in our heuristics tests.
The Kaspersky interface, while clean, isn't especially friendly, offering little explanation of the options and settings. There is a Help link at the bottom of the screen, but the assistance was sparse compared with the other products we reviewed.
Upshot: Strong heuristics and virus detection, and quick outbreak-response times, more than make up for weaknesses in interface design.
Tony Bradley
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User Reviews
Average User Reviews for Kaspersky Lab Anti-Virus Personal 5.0 (Full Product)
1 Review Add your own »
- Latest User Reviews 1 review
-
Reviewed by: jlac1234
Duration of ownership: 1 Month
Weaknesses: I bought the Kaspersky Internet Security Suite late Sept. I installed it and it was up for several days. I had to do a hard reboot of my system and since then I keep getting the error message that I have exceeded the maximum number of times I can use the access key (6 times). I emailed their tech support on 10/8/06 and had to resend to get a response on 10/13. They 'assumed' I was on a network and that is the reason I was receiving this error. I am not on a network and have this on only one machine. In the meantime I have had 2 back surgeries so I have been unable to email them constantly to fix this problem. The first fix they sent me did not work. As of this date, 10/16/06 I am still without the protection I had assumed I would have and am trying to 'chase' them to get this fixed while I am recooping from my surgeries.
Overall: I would not buy this software again based on their poor service and cannot state whether the software is good or not as it has not been up and running long enough to evaluate it.
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