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Dell Laser Printer 1710N

73

Good

  • Pros
  • Surprisingly affordable running costs
  • Cons
  • Text output was too thick and heavy
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Dell Laser Printer 1710N Review

by Paul Jasper

Dell's no-fuss network laser is inexpensive and easily shared.

The $299 Dell Laser Printer 1710n provides networked printing for a small workgroup with surprisingly affordable running costs.

This model is capable of delivering one of the lowest cost-per-page rates we've seen, provided that you choose its higher-capacity toner cartridges and take advantage of the company's use-and-return program. You can buy the cartridges in two capacities, rated for 3000 and 6000 pages by Dell's own toner yield estimates (based on the industry standard average of 5 percent ink coverage per page). You pay $90 for a 6000-page cartridge (or $130, if you opt not to return it). When you count the $50 price of replacing the printer drum every 30,000 pages, you pay just 1.7 cents per page above your paper costs.

The 1710n comes in Dell's signature black-and-silver colors. Its standard paper tray can handle up to 250 sheets, but you can attach a 550-sheet drawer to the underside of the printer for the bargain price of $100. If you need to print on a wide variety of media, you can use the manual-feed slot on the front of the printera??but you can print only one sheet or envelope at a time. You can't feed envelopes from the paper tray, and you'll want to open the rear exit tray at the back of the printer to give thick media a flatter path through the printer.

In our speed tests, the 1710n printed text pages at a competitive 19.1 pages per minute, but its graphics emerged slightly below average at 7.1 ppm.

The 1710n's print quality failed to impress our panel of judges. While text was readable enough, it looked too thick and heavy. Some characters had strange, flattened tops. Solid areas of text had a shiny and mottled or blotchy appearance. Line art showed some wide horizontal banding, while closely spaced parallel lines had a dark, gritty look. The grayscale image was far too dark, even when printed at different quality settings. And though some textures were in the midtones, strong moiré patterns were evident, as well.

The simple control panel has just two buttons and five LED indicators. There's no LCD to assist in setup, but installing the printer on our test network was effortless using Dell's software. Once the printer was up and running, the embedded Web server allows for checking the printer's settings and monitoring toner levels. You can also set an e-mail address to receive alerts when the printer needs attention.

Upshot: This economical laser prints text quickly, but its output quality could be better.

Paul Jasper

User Reviews for Dell Laser Printer 1710N

  • Reviewed by: cynicbytrade

    Duration of ownership:

    Strengths: Print speed, easy network setup

    Weaknesses: Bad OS X driver, makes noise every ~30 minutes even when in power-save mode

    Overall Evaluation: I'm very satisfied with this printer in general considering the low price and high print speed. The print quality is actually the 600/1200 DPI they claim. After the initial physical warm-up, which only occurs when coming out of the power-save mode, the time-to-first-page is just a few seconds, and when printing standard text and line art it seems to be able to keep up with the full 27 PPM speed. If you set the printer to 1200 DPI and print full-page graphics it slows down a bit, but it still prints more than 10 PPM, and may perform better if given more than the standard RAM. Network setup was very easy. In a DHCP environment the printer will obtain an IP address along with the Windows networking information and NTP time server address automatically and then print a sheet showing this information so you can see the address of the printer and ensure that the other settings are correct. Once the printer is on-line any other configuration can be completed via the web interface, though no particular configuration is needed unless you want to use email alerts or other advanced features. I did not attempt to use the non-DHCP network setup, so I cannot comment on that process. The only real problem I had with the printer was the OS X driver. Since it's a postscript-capable printer it's easy enough to just use a generic driver, but you don't get all the printer-specific features without the correct PPD file. Specifically the problem I had with the driver is the PPD was instructing the CUPS printing subsystem to run the filter "pstopsprinter" before sending data to the printer, and that program did not execute correctly on my machine (OS X 10.4). Frankly I don't understand why you need a postscript translater to print to a postscript printer, but I eventually fixed the problem by simply commenting that line from the PPD (thank God for plain-text configuration files) and allowing the printer to get the un-filtered postscript output that was being produced. Since then the printer has worked perfectly. Presumably Dell (or Lexmark, whoever write the drivers) will fix the driver issue in the future, though they'd be well advised to just write the *simplest* print driver possible, which is a plain PPD file with no extra CUPS instructions. OS X generates postscript data. The printer accepts postscript data. Don't muck it up. My only other complaint, and this is a very minor issue, is that the printer has a little 1-second spasm every 20-30 minutes, 24 hours a day. It's not a big deal in general because the duration is short and it's not excessively loud (the printer is relatively quiet even when actually printing) but it's still annoying if you're sitting near the thing in a quiet room. I'd rather have a few more seconds of warm-up time than these occasional spasms.

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