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Palm Treo 700W PDA Phone

74

Good

  • Pros
  • Plenty of accessbile memory
  • Works well as a phone
  • Cons
  • Keys can be difficult to use for typing
  • poor talk-time battery life
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Palm Treo 700W PDA Phone Review

by Tom Mainelli

This hybrid PDA/cell phone combines Palm's hardware with Microsoft's OS--and the result is a pretty happy union.

Verizon's Treo 700w brings together Palm's hardware and Microsoft's Windows Mobile 5 operating system for the first time ever--and while Palm purists may cringe, the merger is largely successful.

Perhaps the easiest way to describe the 700w handset is to compare it to the popular Treo 650. The differences are small, but noteworthy. For starters, the keys on the 700w's QWERTY keypad are square, which makes them slightly more difficult to use than the 650's teardrop-shape keys. And the keys that normally launch the Palm apps have become Microsoft-centric; they include a Windows launch key, an OK key, and two buttons (left and right) that let you select various options within each program.

Another difference is the 700w's touch-sensitive screen, which has a lower resolution than the 650's (240 by 240 versus 320 by 320). Despite having fewer pixels, the 700w's screen doesn't appear any less sharp, though it is a bit dimmer. One area where the 700w has improved on the 650 is in the resolution of its built-in camera (1.3 megapixels versus 0.3). The 700w includes 128MB of memory, 60MB of which is user accessible.

The hardware differences between the two phones may be minor, but the software is worlds apart. As a longtime Palm user, I've never been wild about the Windows Mobile interface. It still has some annoying quirks (like keeping an app running after you've moved on to another one), but it seems to be better now than it was in the past. The unit's opening screen offers at a glance a list of your upcoming appointments and unread messages. You can quickly access contacts, search the Web, or view news headlines from this screen, too.

Push the Windows button, and the Start menu unfurls to offer fast access to Calendar, Contacts, Internet Explorer, Messaging, or Picture & Videos, as well as to Windows Media Player. The 700w supports Verizon's high-speed EvDO Internet access, so browsing the Web and downloading files is actually enjoyable (though paying about $60 per month on top of your voice service reduces the fun).

Like the 650, the 700w works well as a phone. Finding and dialing contacts is a snap, and call quality was solid in our tests. As with the 650, two of the 700w's greatest shortcomings have to do with its high $500 price (as of April 7, 2006, with a two-year Verizon contract) and its indifferent battery life of 5 hours, 27 minutes.

Will the Treo 700w sway Palm-lovers to the Microsoft side? Probably not; but for on-the-go professionals who are comfortable with Windows Mobile, the 700w and its high-speed connection should prove tempting.

Tom Mainelli

User Reviews for Palm Treo 700W PDA Phone

  • Reviewed by: LouisS

    Duration of ownership: 10 Months

    Strengths: Keeps me in touch with every Verizon employee in tech support

    Weaknesses: This space isn't large enough. Poor battery life, freezes at any time, can't respond to voicemail when screen changes back to Today, won't play ringtones when call comes in, turns off phone by itself, aaaarggghh.

    Overall Evaluation: I am on my 4th Treo 700w. Yes, my 4th. I have been begging them to switch me to a Blackberry since June but they insist on just replacing my bad Treo with another one to cause me heartburn. My first was in January just when they came out. It took 2 weeks to go silent. #2 was really nasty but improved when the service pack came out, but then went back to dropped calls, not letting me answer calls, freezing up, etc. #3 in June finally fried itself this past week in October after providing much entertainment in what it wouldn't do each day. Dropped calls, freezing up, couldn't respond to voicemail, would play ringtones in setup but not when phone rang, etc. My wife and partner pleaded with me to pay for a Blackberry if Verizon refused to switch me for free. I have to wait till January to get the discount from $470 to $300 for the Blackberry, so I am stuck with Treo #4 in the meantime. The best part is when I am in the Verizon store telling the techs about my problems and someone with a brand new Treo is listening to my horror stories. They are like deer in headlights, realizing they just signed up for the biggest headache in their lifetime. Oh yeah, tech support. I had a 1 Gb SD card in phone #2. Tech support told me that having that card in there corrupted the operating system of the phone so it wasn't their fault. I never installed any ringtones, programs or other 3rd party software. All I used was the default phone software. Yet they claimed that a storage device corrupted the operating system? I left the SD card out of phone #3 and it fried itself anyway. I do remember that when tech support told me that having so many Treo's go bad must be the way I was using it. I asked them if I should wear an aluminum foil hat just to be safe and they said it couldn't hurt.

  • Reviewed by: mcuriel

    Duration of ownership: 6 Months

    Strengths: Good Size and feel plays good music for 500$ Palm has good support for a POS product

    Weaknesses: Dont depend on it to always work as a phone as it locks up ALL the time. Poor Battery life and takes forever to fully charge Freezes up At times you cant get the phone to come out of sleep Not as email friendly as the RIM devices but it works.

    Overall Evaluation: Someone needs to be fired for putting out a POS product for us all to pay to beta test Open your window and toss the 500 out once you toss it out and the anger is gone you wont be remided by it all the time. This thing is not DEPENDABLE, not a good phone or a email device. Was waiting for a call and never got it so I called the ohter party 3 times to find out they were trying to call me as well and I took the battery out and rebooted and had 7 voicemails. Save your money

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