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AvanQuest ZoneAlarm Internet Security Suite 2006

77

Good

  • Pros
  • Superior firewall
  • Cons
  • Mediocre virus scanner
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AvanQuest ZoneAlarm Internet Security Suite 2006 Review

by Narasu Rebbapragada

Zone Labs combines an excellent firewall with a lackluster virus scanning engine.

Zone Labs' easy-to-use ZoneAlarm Internet Security Suite comes with an excellent software firewall that deserves to be accompanied by a better antivirus and antispyware engine.

Zone Labs has its roots in firewalls, a history that explains why its suite's firewall was among the best we tested for our latest security suite roundup. It passed all of our tests involving network threats both inside and outside the PC. It was also the only firewall to pass 17 out of 17 leak tests, which determine whether a piece of malware can sneak information out of a PC without tripping the firewall.

The $70 (as of 4/15/06) Zone Labs package includes a version of CA's antivirus and antispyware scanner that is older than what CA uses in its own suite. (Zone Labs says the scanner should be updated in June.) This engine did not perform well in our virus and spyware tests. Detecting only 30 percent of back doors, 49 percent of bots, and 31 percent of Trojan horses in AV-Test.org's collection of malware, it came in last among the ten suites we tried. It ranked second to last (above Microsoft's suite) in heuristics, the ability to detect unknown malware based on similarities to previously detected threats. It also ranked last in adware detection, and found less malware than CA's suite did in runtime compressed program files, ranking second to last (ahead of Aluria's suite). On the other hand, this suite did well in malware clean-up tests, disinfecting all worms except for Sober.I and cleaning up most resulting Registry and Hosts-file changes.

ZoneAlarm Internet Security has a behavior-based malware detection feature called the OSFirewall, which we were not able to test. It monitors activity on your PC and blocks files that behave suspiciously. This type of protection might serve you well in the critical hours between the time a malware writer unleashes a new virus outbreak and the time a security software company can deploy an update to stop it.

Additional features include antispam and antifraud capabilities, Wi-Fi security protection, privacy settings, and parental controls. Its interface is easy to use, although the malware alert dialog boxes I encountered would have benefited from providing more context about potential threats--for example, an alert announcing 'the file is-4DGAE.tmp is trying to launch C:\WINDOWS\explorer.exe' isn't clear.

ZoneAlarm Internet Security's features and firewall are top-notch, but they need antivirus and antispyware protection to match.

Narasu Rebbapragada

User Reviews for AvanQuest ZoneAlarm Internet Security Suite 2006

  • Reviewed by: Peterzen21

    Duration of ownership: 2 Months

    Strengths: Easy to setup and manage settings, solid protection against spyware (got none in a year where before I was inundated with it)

    Weaknesses: Poor customer service, slows down the system to a crawl, constant hangups. No custom settings for individual users.

    Overall Evaluation: I used the software over the last year with good results, although lack of individual setting was a great drawback (we have children using the computer so we had to put up with kids setting for internet protection - very irritating!). This year I tried to renew the subscription and ran into a ton of trouble. The software installation kept on coming back with strange statements (files missing, "vector" cannot be activated, etc.) and eventually that we need to pay again for the software. After going back and forth with with the customer service (not very swift!) finally got it up only to discover that it practically that it slowed donw the computer to a crawl (CPU was running 80-100% even during idle times (2.0 MHZ, 1GB memory)). All it all were very disappointed in the software. I would not recommend it until Zone improves its customer service (assuming the program is OK and needs special settings) or the product itself.

  • Reviewed by: treker1028

    Duration of ownership: 2 Days

    Strengths: Easy to install; even lets you keep preferences for other Zone Labs products already installed

    Weaknesses: User interface failed to initialize after 2 installations to allow review and changes of factory default settings; call to Zone Labs yielded probable cause and solution, but results yielded no change

    Overall Evaluation: Zone Labs provides excellent protection with its Firewall app, ZoneAlarm, available in both a free and registered version. Unfortunately, I am very disappointed with its Internet Security Suite which adds AntiSpyware, Antivirus, and Spamkiller apps to its arsenal of personal computer protection. Installation is easy, but the configuration interface failed twice to initialize for my review so I could make changes and enable the suite's basic file protection capabilities. Overall, it's user-friendly and easy to install, but it does not live up to its creator's purpose of providin full-time security when a user goes online.

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