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Belkin N1 Wireless Router

73

Good

  • Pros
  • Outstanding design and usability
  • WPA/WPA2 Enterprise support
  • Cons
  • Sub-par performance in long and midrange tests
  • Relatively high failure rate on long-range tests
Performance
Performance60 (Fair)
Medium-range throughput5.5 mbps
Long-range throughput1.5 mbps
Long-range failure rate28 percent
Features84 (Very Good)
Encryption supported128-bit WEP and WPA/WPA2 Personal and Enterprise with Radius support
Auto channel selectNo
DDNSYes
Easy security setupNo
Warranty (parts and labor)Lifetime
Support hours (weekdays/Saturdays/Sundays)24/24/24
Toll-free supportYes
Design and usability97 (Superior)
RemarksTerrific design and setup help, great features, and a lifetime warranty--but performance was at the bottom of the heap.

User Reviews for Belkin N1 Wireless Router

  • Reviewed by: asagai

    Duration of ownership: 1 Month

    Strengths: Display

    Weaknesses: OVERHEATS!! Needs a fan to work!

    Overall Evaluation: I have worked with MANY networking devices, but this one was one of the trickiest! Out of the box it runs well, but after 2-3 hours of use, it halts! Even when you reboot every device connected to the network, it will still stop working!! After I TOUCHED the box after one of the times it halted, I saw why. The device was as hot as a frying pan. Recommendation, place a small fan near the box and make sure all sides are well ventilated. As far as Belkin is concerned, why was this not tested in REAL WORLD CONDITIONS?

  • Reviewed by: mikem44444

    Duration of ownership: 8 Months

    Strengths: Give thanks each day for not having to call customer support.

    Weaknesses: Getting lost in the shuffle. The device is probably fine; however, you must rate your experience. I got a lemon and customer satisfaction followed suit.

    Overall Evaluation: Tremendously horrible experience. I have made 8 phone calls (so far). It was agreed after the 5th that is was a faulty router. They upgraded me; however, I spent 6 hours and 23 minutes on the phone, over 5 days, to get this much satisfaction. They said they would have someone call me back 6 times and they never did. That is sad customer service. I was nothing but polite until the 7th call I made. Oh yeh, and I had to give them my credit card # and pay return shipping for their faulty device. What a great set up. You might want to try a company other than Belkin.

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