HP Photosmart C5180 All-In-One Printer (32 PPM, 4800x1200 DPI, Color, 64MB, PC/Mac)

Reviewed by: judithgail

Duration of ownership: 2 Years

Strengths: It worked well for 2 years.

Weaknesses: When the yellow ink cartridge runs out, your computer will no longer work.

Overall Evaluation: If there was an evaluation lower than poor, I would give it that. I have had this printer for years. Had replaced all the other cartridges, but the yellow just ran out. I replaced it and it said it was empty. I bought another whole pack of all colors and replaced them all (with HP ink cartridges), but could never get it to work right. Then after about 10 pages of printing (in black only), it will quit printing at all. I have spent hours with tech support, who were helpful cosidering it wasn't under warranty, but could not fix the problem. The last one offered to sell me another HP printer for a "reduced" price. When I turned that down, he gave me a list of service places in my area to take the printer. I asked if they were going to pay to get it fixed because he told me it was a hardware malfunction. He said no, I'd have to pay. Even if it's 2 years old, I don't feel I should have to pay. Also, if you google this model and ink cartridge, you will find page upon page of people who have the identical problem with no solution. I wish I had known to look that up before I bought it. Do not buy this printer. I will never buy another HP product.