HP Photosmart C5180 All-In-One Printer (32 PPM, 4800x1200 DPI, Color, 64MB, PC/Mac)

User Reviews for HP Photosmart C5180 All-In-One Printer (32 PPM, 4800x1200 DPI, Color, 64MB, PC/Mac)

• Reviewed by: judithgail

  Duration of ownership: 2 Years

  Strengths: It worked well for 2 years.

  Weaknesses: When the yellow ink cartridge runs out, your computer will no longer work.

  Overall Evaluation: If there was an evaluation lower than poor, I would give it that. I have had this printer for years. Had replaced all the other cartridges, but the yellow just ran out. I replaced it and it said it was empty. I bought another whole pack of all colors and replaced them all (with HP ink cartridges), but could never get it to work right. Then after about 10 pages of printing (in black only), it will quit printing at all. I have spent hours with tech support, who were helpful cosidering it wasn't under warranty, but could not fix the problem. The last one offered to sell me another HP printer for a "reduced" price. When I turned that down, he gave me a list of service places in my area to take the printer. I asked if they were going to pay to get it fixed because he told me it was a hardware malfunction. He said no, I'd have to pay. Even if it's 2 years old, I don't feel I should have to pay. Also, if you google this model and ink cartridge, you will find page upon page of people who have the identical problem with no solution. I wish I had known to look that up before I bought it. Do not buy this printer. I will never buy another HP product.
• Reviewed by: Ixander

  Duration of ownership: 6 Months

  Strengths: Excellent design, but...

  Weaknesses: The Hummer of ink consumption. Tiny, costly ink cartridges need constant replacement. Nearly useless as a result.

  Overall Evaluation: As an owner of this lemon for several months now I must beg to differ with the generally good reviews. Design is good, but the product is practically useless in the end. The Vivera ink system uses six tiny cartridges at $18 for black and $10 each for color. After the first few print jobs they run out in staggered rotation so that every 40 printed pages or so you must replace at least one cartridge. My "Ink Low" signal is almost always on! Very costly and annoying. And an environmental disaster, given all the plastic. HP's Vivera ink models take the inkjet scam to a whole new level!