2nd Story Software TaxAct Ultimate

But TaxAct has lows as well as highs throughout. For example, in dealing with higher-education credits, we had to search its Tax Guide to find the differences between Lifetime and Hope credits and thus answer the straight "yes" or "no" questions that determine whether we qualified for them--but we did appreciate that TaxAct advised us which education tax treatment would give us the biggest break.

The interface also had a few glitches that wound up forcing us to go back through the questionnaire to make corrections. After doing the home-office expensing interview, we decided against taking that deduction. So we returned to the screen that asks whether we wanted to take the home-office expense interview and changed our answer to "No." In TaxAct, the data we had entered stayed in, changing our total refund. We had to go back and manually delete all the data on those interview screens. We felt a simple "no" click should have done the trick, especially since other services made deleting this data more straightforward.