Compaq Compaq dc5750 Desktop (2.00GHz Athlon 64 X2 3800+, 1GB DDR2, 80GB, DVD/CDRW, Windows Vista Business)

Reviewed by: Tellusbs

Duration of ownership: 1 Month

Strengths: HP, Raid 1, XP

Weaknesses: Support, Did not work out of the box, no CD of the OS.

Overall Evaluation: I bought this unit as I expected HP to have a good reputation and it to work. I got the unit and after a few hours to a couple days would lose video and then it acted like lost sync. I tried several different monitors to be sure it was the HP. I then got online and had to use their chat which is so slow. Each response had a long delay, maybe going to India and back? They made some suggestions and would not take the unit back on warranty even though it did not work. Finally they are now having me get a CD from HP, takes another 5 to 7 days, and re install the OS as this seems to be a common problem. I have had the unit for 5 weeks and it does not work and HP will not take the unit back on warranty. Also on the online chat system it sometimes looses the thread from one discussion to the next and I have to repeat all the symptoms and what I have done.