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Gateway XHD3000 30-inch Extreme HD LCD

82

Very Good

  • Pros
  • Lets you adjust many settings
  • Can connect to an older PC
  • Cons
  • Lacks a TV tuner
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Gateway XHD3000 30-inch Extreme HD LCD Review

by Laura Blackwell

This wide-screen monitor packs in more inputs, more screen controls, and more extras.

Most 30-inch wide-screen monitors are finicky, inflexible beasts with few benefits beyond their high resolution and billboard-like size. Gateway's XHD3000 30-inch Extreme HD LCD bucks the trend, delivering excellent image quality along with lots of screen adjustments and graphics-card compatibility that other 30-inchers lack. At $1700, it's a few hundred dollars more than the competition, though.

Most of our judges preferred the Gateway's image over that of the Dell UltraSharp 3007WFP and the Samsung SyncMaster 305T, which we've tested in the past but reacquired to compare the Gateway against. The Gateway's overall text-quality score matched that of the SyncMaster 305T, and its graphics-quality score narrowly edged out the SyncMaster's. Judges particularly lauded the XHD3000's rendering of our real-life office and photo screens. If we had any complaint about the unit, it would be that the brightness was a little overpowering.

The XHD3000's uncluttered design hides a bevy of adjustments. While other 30-inchers let you alter only the brightness, the Gateway offers a full compliment of controls, among them gamma, black level, and saturation. The included EzTune software makes changing the basics simple, but for the more unusual controls, you need to access the elegantly hidden on-screen display. When you press the menu button, menu items appear on screen, and flat, touch-sensitive buttons light up under the glossy black bezel. These blue-lit buttons--which remain invisible until you summon them--change with each of the many menus; only the ones that are needed appear.

Like other 30-inch displays, the XHD3000 serves up a native resolution of 2560 by 1600 pixels if you connect to a PC with a dual-link DVI connection (in other words, two internal, discrete graphics cards). However, unlike others, it also supports single-link DVI and even VGA connections (albeit at a smaller resolution of 1920 by 1280). This flexibility allows you to connect the monitor to less-capable computer. We conducted our tests using dual-link DVI connections for all the sets.

Thanks to the XHD3000's HDCP support, you can watch your content-protected video on a suitably equipped Windows Vista machine. The XHD3000's friendliness doesn't stop at PCs: With component, composite, HDMI, and S-Video ports, it welcomes input from many different types of external devices as well.

I found high-definition scenes from The Phantom of the Opera (played on a high-end HD DVD player connected to the XHD3000) crisp and detailed, with realistic color. The HD picture-in-picture function let me view the movie in a small window while working in Windows applications elsewhere on the big screen--and even better, it allowed me to swap between the two with ease.

The sound from the included speaker bar won't rattle your windows, but it will suffice for everyday use. A headphone jack on each side of the bar permits two people to watch a training video, for example, without disturbing the rest of the office. For better-quality sound, you could take advantage of the coaxial-digital and optical outputs to connect the display to external audio equipment.

With solid image quality and features unprecedented in a 30-inch wide-screen monitor, the Gateway XHD3000 will make anybody--especially the competition--sit up and take notice.

Laura Blackwell

User Reviews for Gateway XHD3000 30-inch Extreme HD LCD

  • Reviewed by: jmsmith1

    Duration of ownership: 2 Days

    Strengths: None

    Weaknesses: Made by Gateway.

    Overall Evaluation: I don't own this particular model from Gateway but I do own a 22" FDP225W. I purchased it on 02/16/07. Now less than a year later, I'm on my fifth monitor. Yes that's right, 5 monitors. Gatway makes CRAP. On top of that, Gateway customer service and technical support are the worst on the planet. They have blamed everything except their quality control. They have blamed me, the wiring in my house, my bios, my system memory, using my DVD drive, my graphics card, etc. The list is endless. At one point, Gatway even told me I would need to upgrade my system memory to solve the problem. I currently have 4 gb of system memory. The monitor continually locks up or takes around 5 minutes to come on. The only way to solve the problems is to unplug the monitor and then plug it back in. It even does this with only the power cord hooked to the monitor. I've explained this to them each and every time. At one point while speaking with them, I told them the only thing hooked to my monitor was the power cord. They then said I needed to update my bios. I told them I would agree to do that if they could explain to me how updating the bios of my PC could affect the monitor through the power lines in my house.

  • Reviewed by: bertrammoshier

    Duration of ownership:

    Strengths: PIP, 2560x1600, multiple input

    Weaknesses: Lack of Gateway taking ownership of technical issues! Software required to use monitor but it doesn't work.

    Overall Evaluation: I purchased this monitor 4 days ago and have had both joy and pain with it since. Pro: I love the PIP support, such as sizing the window, moving, and transparency. While there are limits when using 2560x1600 mode, Gateway denotes these limits up front and discusses how to work around them. The 2560x1600 is wonderful. The color width / saturation could be better (e.g. like the Dell 3008WFP, but you can't have everything). The multiple input support works very nicely. The Con, though, are significant, IMHO. 1) Lacks a Media Card Reader as the Dell 3008WFP or 3007WFP provide. (Minor nit) 2) The color width / saturation is not as good as the Dell 3008WFP (which is at 117% of NTSC and shows it). (Moderate) 3) When I boot my Windows XP Pro x64 system, Windows' Plug & Play asks me to provide the "Gateway XHD3000 driver." Contacting Gateway results in talking to people who simply say "monitors don't need drivers." Yet, I keep getting this message whenever Windows scans for new hardware. So, there are two issues: (A) The software issue with the driver and (B) Gateway is unable support this monitor. After searching on my own, I found USB device drivers for the XHD3000. When I try to install the driver, Windows says it can't find the hardware associated with the software from Gateway. I pointed this out to Gateway support. Their response was to say they don't know what to say. At this point, I'm at a loss for where to go for help. Do YOU know someone at GATEWAY who is willing to take ownership of technical support? If so, please, send them my way. (Major / Critical issues) Overall: This really seems to be a 21st monitor but the support is almost 1980 Microsoft with no one wanting to take ownership and/or help.

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