SimpleTech Duo Pro Drive

Reviewed by: ltcooperoki

Duration of ownership:

Strengths: A lot of storage space.

Weaknesses: Overall the product is too large.

Overall Evaluation: When I received this product it was in it's original packaging, obviously. The plastic was still sealed around the box itself, and yet the hard drive was rattling when I took it out of the box. Also it looked like the warranty seal had been broken. So, in that case, because the warranty was already void, I opened up the hard drive to try and find what the rattling was. Come to find out, it was a screw that had fallen out of the casing somewhere. I could not figure it out so I closed it back up. I would have sent it in but I knew the seal was already broken and there was really no point in sending it especially since I am in Afghanistan and by the time I would have sent it to you guys, assuming you would fix it or replace it, and got it back, I would be about ready to leave. I bought it for my personal use out here. Then to top things off, about a week later, I hear another rattling sound. Open it up and yet another screw had fallen out. This time I took the hard drives completely out of the case and found where this screw and the original screw went. Which was into the case to hold the hard drive in place. I also noticed that almost all the screws in the case were about to fall out because they were so loose. I don't know what you have to do to fix a manufacturing problem like this, but I suggest looking into it. I am not looking for a hand out or a rebate, although it would be nice and would sway my decision to never do business with you guys again. I am just happy that my hard drive works, luckily. I just want you to know so that you can fix it. That is what this feedback forum is for, correct? Have a good one!