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Xerox Phaser 6180MFP

76

Good

  • Pros
  • Very fast at printing text
  • Very good design; good print quality
  • Cons
  • Expensive
  • Slow at printing graphics; costly toner
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Xerox Phaser 6180MFP Review

by Melissa Riofrio

This higher-end color laser MFP offers good performance and features, but it's not for the budget-conscious.

Xerox's Phaser 6180MFP closely resembles the Dell Multifunction Color Laser Printer 3115cn, but it has a better overall design, faster text printing, and better-looking (though slower) graphics printing. Unfortunately, it also costs more to buy and maintain.

The Phaser 6180MFP's tested text speed of 28.3 pages per minute (ppm) left even its Dell near-twin in the dust. The results--deep black, precise--were lovely. The Phaser 6180MFP also copies and scans more quickly than the Dell does, and its results are equal or better. Graphic images test the Xerox's mettle, as it managed just 1.7 ppm printing a small high-resolution color photo. Nevertheless, the output is worth the wait: Colors stay fairly true, and pesky background patterns (which commonly develop when a laser tries to mix colors) are fairly unobtrusive.

The Phaser 6180MFP measures nearly 29 inches tall and occupies a large footprint as well. The space is not wasted: It comes with a 250-sheet input tray and a 300-sheet output tray, as well as a 150-sheet multipurpose tray and a 50-sheet automatic document feeder. Its 550-sheet optional tray comes with a pedestal base so the entire assemblage can stand on the floor; this thoughtful design is expensive, though, priced at $499. A duplex option is $199, while a version of the Phaser 6180MFP with duplex included cost $1149 at press time.

The layout and most of the button labels on the control panel make sense. One confusing arrangement, however, gives the button for going back a step an icon label on the control panel but a word name in the documentation. The four-line monochrome LCD shows toner levels, menu items, and status. Some of the error messages that pop up are hard to decipher--and not all are documented.

A dual-panel front design reveals first the multipurpose tray and then the printer's engine. The transfer belt is attached to the sturdily supported inner panel, which you must open to replace the consumables. I'm just waiting to drop a cartridge on this major part and damage it.

The real pain with replacing the toner cartridges is the cost. The Phaser 6180MFP comes with standard-size cartridges, specifically a 3000-page black cartridge and three 2000-page color ones. They cost $90 apiece to replace--an exorbitant 3 cents per page for black and 4.5 cents per page for each color. At best, the higher-yield 8000-page supply costs $190 (2.3 cents per page), while the 6000-page color cartridges cost $186 each (3.3 cents per page, per color).

The Phaser 6180MFP is a well-designed machine with a few notable shortcomings. An office that needs to generate decent graphics should still consider it seriously--it's the best model we've seen so far at that task--but it's an expensive proposition otherwise.

--Melissa Riofrio

User Reviews for Xerox Phaser 6180MFP

  • Reviewed by: scompas

    Duration of ownership: 3 Months

    Strengths: Great print quality. Fast enough. Good service and support.

    Weaknesses: Scan to FTP, Scan to Computer (SMB) and Scan to EMail are flaky at best and some just don't work at all.

    Overall Evaluation: Scan to FTP and Scan to Email have problems and don't work with Windows 2003 Server using Active Directory. I spent 3 months working with Xerox tech support to help diagnose the problem. I ran multiple communication traces under multiple scenarios. Their engineering staff finally reproduced the problem in the lab. HOWEVER, Xerox has chosen not to fix the problem. They told me that Xerox was not going to issue ANY firmware upgrades or fixes for the product - EVER! Maybe this explains why they are discounting the product now by $250 - it would seem they are going to drop the product.

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