Toshiba Regza 42RV530U

Reviewed by: kipperspal

Duration of ownership:

Strengths: Great quality picture and sound when viewing high definition channels. Easy to set up.

Weaknesses: Poor picture quality on standard broadcast. Television video intermittently shuts itself off.

Overall Evaluation: Purchased this television based on good reviews and am very satisfied with it when it works. However, the intermittent shutoff problem is very frustrating and I am experiencing poor customer service from Toshiba in attempting to get it repaired. Have had it in the shop twice and repairman can't fix it. Toshiba says it will make no more repair attempts until I exchange the cable box to eliminate it as a source of the problem even though the television shut itself off while in the repairshop, too. Toshiba rep is very unprofessional in handling consumer complaints. Although the set works great most of the time, I would not recommend it to anyone only because of the poor customer service I've experienced from Toshiba. I'm quite certain that the set I got is simply a lemon, but Toshiba is unwilling to admit to that.