Xerox Phaser 3600/N

Xerox provides an impressive level of support for the Phaser 3600/N. The setup wizard installs a troubleshooting guide along with the driver, utilities, and user's guide. The HTML-based guide contains an extensive section (with flash animations) on clearing paper jams. The printer images are accurate, with panels and paper guides color-coded to match the printer. When I induced a paper jam, the status bar came up, identified the specific jam, and gave me the option to bring up the troubleshooting guide, which automatically opened to the correct video.

The Phaser 3600/N's consumables are reasonably priced. The printer ships with a standard-size, 7000-page cartridge. A replacement cartridge of the same size costs $147 (2.1 cents a page), an average amount. A 14,000-page, high-yield replacement costs $231, or 1.6 cents a page--a far better deal. In this respect the Phaser 3600/N beats the HP LaserJet P2055x, which is much more expensive to operate after costing less initially.

The Phaser 3600/N is well designed and uses reasonably priced toner. It's expensive to buy, but the machine's quality helps justify the price.