Articles

• Dell Tech Support Hell - One reader buys a new computer rather than endure the ordeal of more Dell 'technical support.'
• Linux Stopped Tech Support Calls from My Family - If you're the default technical support person for friends and family, switch them to Linux (yes, Linux).
• Tech Support Chat: Modern, but Inefficient - A 24-minute adventure on a hardware customer service chat line probably would have gone faster on the phone.
• Tech Support Firm Expects Bump in Business From Win7 - With Windows 7 in the wings, on-demand tech support firm iYogi is expanding its staff to accommodate an anticipated run on its services.
• Dr. Tech Is on Call for Support - Site offers around-the-clock phone and Web-based technical support.
• SupportSpace Tech Support Service - This Web-based service delivers immediate fixes for your PC woes.
• Democrats Pledge Their Tech Support - The future of our economy depends on the high-tech industry, Democrats say.
• Microsoft Revamps Tech Support - Consumer, business customers get tailored online help.
• IPhone-to-iPhone Tech Support - Earlier today, my wife was having lunch with her grandmother. I got a call on my iPhone because her grandmother's TV remote...
• Misadventures in Tech Support - As companies move service offshore and online, are you still being served? We went undercover to put major vendors to the test. Not everyone gets a passing grade.