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Most recent User Reviews for
Maxtor OneTouch External 300GB Hard Drive
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Reviewed by: fugue
12-05-06
Duration of ownership:
Strengths: Heavy enclosure increases utility as door stop.
Weaknesses:Failed after less than a year
Overall Evaluation: I have a 300 that received very light use--just making an occasional backup copy of my internal drive. After less than a year it stopped working. I would recommend avoiding this drive at all costs.
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Reviewed by: Tom Cameron
01-06-06
Duration of ownership: 90 Days
Strengths: *lol*
Weaknesses:Failure rateUnreliable performance
Overall Evaluation: Having started at a new company, I was impressed to see employees' PCs having an external drive attached for backup purposes. There are about 20 or so scattered throughout, and I was very glad to know users were responsible for their data's protection. I told a friend of mine about this, and he started to laugh. Out loud even! He told me that at his (much) larger corporation they too had purchased a (larger) group of these drives. However, he reported to me that their failure rate was rather high. It was so high I didn't completely believe him. He even showed me the remnants of one such device which had completely melted a transistor on the circuit board of the drive. Still, I was wary of his results. Today, my drive killed itself. I noticed that its performance had degraded over the past few days, and it seems today was it's final act. I have lost approximately 200G of files I use on a very regular basis. I have also lost CD images for Windows installs that I had crafted over the past month to our specific requirements. When I contacted "customer support" at maxtor, the person I spoke with told me that they did not reccomend heavy usage of the drive. In fact, he suggested to me that I unplug it after each and every backup, and only plug it in when running a backup. This is completely absurd. To think that they have placed inferior parts in a case and shipped them as a "backup solution" is infuriating. I suggested to the "customer support" person that the Western Digital" drives I have owned for the past 10 years have never seen a failure except when one was dropped. I informed him that I own a new 200G (sata) drive, and several drives ranging in age from 3-8 years of age- All of which have been powered on 24x7 for that entire time. He suggested that perhaps I should stick with WD drives if they make me happy. In the end, I am dreading the impending failure of the remaining drives here. I can only hope that none of the data is needed, and that it exists in more than one place if it is.
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Reviewed by: grturgeon
11-29-05
Duration of ownership: 15 Months
Strengths: Ease of use & included Retrospect Software
Weaknesses:Drive failed after 15 months
Overall Evaluation: I used the Maxtor One Touch 160 MB as a backup device. It has saved me several times, mostly from accidentally deleting or overwriting files. However, without warning, it failed today. Luckily, I have not lost any data. Not sure if I am going to replace it with Maxtor (for convenience) or move on to another manufacturer.
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Reviewed by: olslvrwolf
10-02-05
Duration of ownership: 5 Months
Strengths: None
Weaknesses:Malfunctions Even Before The Warranty Is Up !!!!!!!
Overall Evaluation: DO NOT BUY !!!!!!!I wish I had read these reviews before buying this piece of junk !!!I used this to back my system up to upgrade to Windows XP. Wanted to do a clean install and have a back up to use. My computer's hard drive is about 5 years old. I thought recently I should copy My Pictures back to my computer, but never really got around to it. After all this thing is only 5 Months old and my computer's drive at 5 years. Boy am I sorry now!!!
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Reviewed by: umyers
08-23-05
Duration of ownership: 9 Months
Strengths: ?
Weaknesses:Totally unreliable
Overall Evaluation: I spent $300 so I would never again have to worry about losing all my pictures/music and everything that's dear to me. After my PC crashed a few months ago, none of my backup restore points were recognized by the software that comes with. A 3rd party tool could see all the data on the drive but it was useless. Maxtor "customer service" said it probably happened because I unplugged the thing???? Well, I figured it was user error. I made sure I never did that again, made all my backups religiously and manually copied all my pics and music over as well as doing the backups.Now, I replaced my harddrive and plugged in the Maxtor and the message says: drive is not formatted, do you want to format now. "Customer service" says there must be corrupted sectors and I should use a recovery service and reformat and then the drive "should work fine". What a piece of work! I regret the money spent on that thing and I will never ever buy anything with the name Maxtor on it.
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