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12-12-07
Duration of ownership: 2 Days
Strengths: Product was not operational when I received it.
Weaknesses:On two different purchases, both had loose screws inside the sealed case. Warranty restriction did not allow me to open the case.
Overall Evaluation: It is apparent that the Quality Control of this product is weak or non-existent. Both should never have been shipped to the reseller. The product operational quality may be O.K. but they must produce a product which allows it to be used for me to find out.
05-09-08
Duration of ownership: 1 Months
Strengths: A lot of storage space.
Weaknesses:Overall the product is too large.
Overall Evaluation: When I received this product it was in it's original packaging, obviously. The plastic was still sealed around the box itself, and yet the hard drive was rattling when I took it out of the box. Also it looked like the warranty seal had been broken. So, in that case, because the warranty was already void, I opened up the hard drive to try and find what the rattling was. Come to find out, it was a screw that had fallen out of the casing somewhere. I could not figure it out so I closed it back up. I would have sent it in but I knew the seal was already broken and there was really no point in sending it especially since I am in Afghanistan and by the time I would have sent it to you guys, assuming you would fix it or replace it, and got it back, I would be about ready to leave. I bought it for my personal use out here. Then to top things off, about a week later, I hear another rattling sound. Open it up and yet another screw had fallen out. This time I took the hard drives completely out of the case and found where this screw and the original screw went. Which was into the case to hold the hard drive in place. I also noticed that almost all the screws in the case were about to fall out because they were so loose. I don't know what you have to do to fix a manufacturing problem like this, but I suggest looking into it. I am not looking for a hand out or a rebate, although it would be nice and would sway my decision to never do business with you guys again. I am just happy that my hard drive works, luckily. I just want you to know so that you can fix it. That is what this feedback forum is for, correct? Have a good one!
03-11-08
Duration of ownership: 2 Weeks
Strengths: Price, performance, external design
Weaknesses:no eSATA cable
Overall Evaluation: I use this product as a primary backup device and so far has no complaints, working flawlessly with out existing backup software (I didn't try included Fabrik package). The USB connection with RAID-0 delivers pretty good performace and I hope eSATA will show even better results. The problem is there is no eSATA cable included and it's not easy to find one in off-line stores. I've purchased cable on-line and as soon as it arrive I will compare both connection options. I read some complaints about bad internal design causing some "rattling" sound but both of my units have no such problem (at least so far)
03-05-08
Duration of ownership:
Strengths: Very quick and solid drive, RAID for speed or security!
Weaknesses:Cheap, Not Name Brand
Overall Evaluation: Its a very good drive for the price, but there are broken pieces on the inside floating around the enclosure. I believe its just broken plastic, nothing important, but for an expensive terabyte drive, it shouldn't be broken at all. It doesn't affect performance at all though. Very fast drive, 1TB, looks good, no problems!
02-25-08
Duration of ownership: 1 Weeks
Strengths: Size, Large Capacity, Price
Weaknesses:Enclosure is not that Great
Overall Evaluation: I have used this External Hard Drive for only a week and that too for Home purposes. So far its so good and fast. I didn't find any problem with it. The speed is good. Also it has a 3 year warranty which is good.
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