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Logitech QuickCam Pro 9000 Webcam

QuickCam Pro 9000 Webcam

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Most recent User Reviews for

Logitech QuickCam Pro 9000 Webcam

  • Reviewed by: saje51

    12-17-09

    Duration of ownership: 1 Months

    Strengths: microphone worked-software easy to install-camera sits on the desktop

    Weaknesses:Cons: 1-Camera & software did not work with Skype 2-USB connection not functional on two different computers USB ports 3-most incompetent tech support of any tech company in business today.

    Overall Evaluation: I researched webcams on PCWorld and other sites. Although I read of issues with Skype,I had no idea it was this bad. I didn't see any reference to problems with USB connections or incompetent tech support. The product I purchased was either defective or to cut costs recently, Logitech eliminated quality control. After software installation, I tested the camera and all seemed to be working. The demo videos are worthless unless you live in Happyville. I used Skype to connect to a friend with a webcam built into his computer. I could see him fine-great image, good color. The 9000 showed him a frozen picture of me that every so once in a while would skip to another frozen image. I went into settings to reconfigure the defaults. Tried again, same problem. Called LogiTech customer support. I tried the tests they recommended BEFORE they hung up on me after I tried reconnecting the camera to a different USB port and the mic stopped working. I installed the software on a different computer and had the same problem with Skype. The next day I worked on it again, althouh now there was no light ring on the camera and software did not recognize the USB connection. I tested the connection with every USB port on two computers, nada. Again I called LogiTech support. I was told I'd receive additional test procedures in an email and was given a Ref #. No email arrived in a week. Called LogiTech support again. There was no record of reference number,my previous calls and they had the wrong name assigned to my email address. Here's a suggestion: Logitech should institute a pee in the cup policy for tech support staff. I'm going to buy the Microsoft webcam, return the piece of _______ Logitech 9000 to the vendor, and NEVER buy anything with a LogiTech logo until I read they fired the whole customer support staff. That an apology would be nice, but that would mean they could FIND my email address.

  • Reviewed by: EasyEddie

    12-26-07

    Duration of ownership: 5 Days

    Strengths: Didn't get that far.

    Weaknesses:I just kept getting error message while installing the drivers. Could have been an isolated problem with my computer only, but, I had to give up sometime.

    Overall Evaluation: Look, I'm not the smartest guy in the world but not the dunbest either. While loading the software, I can't tell you the barage of error meeages I was getting. (Running Windows XP)I did everything that was requested. Disabled my firewall, anti-virus, spy-ware. Loaded and removed the software about 10 times. One time it actually went problem free until I rebooted. Error. Was going to call Logitech until I saw it wasn't a toll free number. Sent it back. Just wasn't worth it.

  • Reviewed by: ynagarajrao

    11-26-09

    Duration of ownership: 4 Months

    Strengths: the picture clarity is very good. It adjust the features at the earliest. one word it is a good webcam in the market.

    Weaknesses:the balance is not good. It falls continuously

    Overall Evaluation: The webcam is nice to have with laptop. It is not very good with deskstop. the performance is diminished when i started using on deskstop. It is needs at least 1 GB Ram memory, it does not work with less than that.Nagaraj

  • Reviewed by: donbulard

    06-04-09

    Duration of ownership:

    Strengths: Nice picture when it works, which isn't very often.

    Weaknesses:Continually have to reload software every time you restart your machine to get it to work.

    Overall Evaluation: After following the exact procedures to install the webcam and upload the software, I had high hopes it would work. It does work affter you upload and reuplload and reupload the software every time you need to uuse it to make an internet call with video. I bought it to communicate with my daughter and granddaughter but have to spend to much time reuploading software to make it worth while as it is. The technical support says to go out and buy a new computer to try it on it to see if the problem still exists and if it does then to try downgrading from version 11.9 software to version 11.8. I will try to resolve the issue myself or at least find a satisfactory workaround because the picture is good.

  • Reviewed by: mitchm11741

    01-16-09

    Duration of ownership: 4 Days

    Strengths: Picture quality pretty good for close in work. Applications all working fine on my machine (XP Pro).

    Weaknesses:Colors a little off.

    Overall Evaluation: Bought to use with Skype for myself and several staff members. Works fine right out of the box in our environment. While webcams have advanced tremendously since I last used one 5 years ago, the video quality is still a little below my expectations. I suspect this is just the way it is with bandwidth and is not a camera issue. A little pricey for what it it.

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