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04-09-08
Duration of ownership:
Strengths: Start up time before scan much improved
Weaknesses:Software still kludgy
Overall Evaluation: I've been using Epson scanners for years; this is my fourth. It was an upgrade to a Perfection 4490. Functionally about the same, including the button layout and software. The higher resolution of the V500 has proved useful for transparency scans, but I most appreciate the shorter lamp warm-up time on this unit. However, I wish Epson would overall the software. After scanning, you have to maually close certain windows to proceed with the process, which seems like a stupid oversight. The software has had this glitch for as long as I have used their scanners.
04-03-08
Duration of ownership: 1 Weeks
Strengths: Fast scanning. Easy to use. Flexible handling. Powerful bundled software.
Weaknesses:No printed manual and no way to print one yourself.
Overall Evaluation: I was happy with my old scanner but the manufacturer decided not to supply Vista drivers so I found myself in the market for a new one. My wish list was simple: simple: high quality scans for both photos and slides. The Epson Perfection V500 more than fills the bill. Basic scanning is fast and easy with built-in buttons for regular scanning, scan to e-mail, and scan to PDF. It also includes a one-click copier utility. The scanner really shines though when it comes to the bundled software for image correction. By switching to ?Professional Mode?, I can access a whole range of options to enhance the photo as it is scanned and preview the effect of different options before generating the image file. This is one fantastic scanner!
03-11-08
Duration of ownership:
Strengths: Can't tell, won't power up.
Weaknesses:Can't tell, won't power up.
Overall Evaluation: I was very disappointed with Epson technical support. When I unpacked my Epson scanner it would not power up. I checked external power supply with a multi - meter and found than I had 118 volts in but no DC out. I called Epson's Non-toll free number and got a lady who could only read from a script. She was very rude and told me I'd have to take it to a service center about 60 miles away. So the bottom line is I'll be returning the scanner and stay away from Epson.
02-29-08
Duration of ownership:
Strengths: Ease of use, quality of scans.
Weaknesses:Instruction manual included only on CD
Overall Evaluation: I bought it to scan old photos to share with family. Another scanner had proven unsatisfactory. This one has done a great job. Not having a printed instruction manual makes it awkward and difficult to learn. While the scanner does a great job in the Auto mode, I have to feel that I am not getting the optimum out of it. Having said that, I would buy it again. Note that I am inexperienced in using scanners, so my judgments are based mostly on what I have been able to do with this scanner versus what someone else did with another. It's a shame that Epson does not make it easier for the user to learn how to get the most from this scanner by including a printed manual.
01-12-08
Duration of ownership: 1 Weeks
Strengths: The scanner is easy to use, versatile; can make pdf documents.
Weaknesses:The ICE technology is available only for film and slides, not for photos.
Overall Evaluation: I am very pleased with this scanner, which I bought primarily for use in restoring old photos. So far, it serves its purpose quite well. However, I find that, by itself, it would not be enough to restore my photos and that I must use the Photoshop Elements program which came with it to work on them.
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