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HP (Hewlett-Packard) Officejet J6480 All-In-One Printer

Officejet J6480 All-In-One Printer

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Most recent User Reviews for

HP (Hewlett-Packard) Officejet J6480 All-In-One Printer

  • Reviewed by: ron1333

    05-11-09

    Duration of ownership: 6 Months

    Strengths: Prints clearly.

    Weaknesses:Bloated software came with totally annoying popups. the J6480's software conflicted with that of another HP device on the workgroup network. An HP technician couldn't make it work except by downgrading the installation on one of the computers. The software caused my XP system to have problems booting up.

    Overall Evaluation: Of the several multifunction machines I've used, this one have given me to most problems and has cost me more than the cost of the machine in technical support and dozens of hours of wasted time.

  • Reviewed by: harrisbc

    02-24-09

    Duration of ownership: 5 Months

    Strengths: wireless at low cost duplex ADF

    Weaknesses:Hardware and software issues service high ink usage and costly

    Overall Evaluation: Had issues with the print quality from the first day and after hours on the phone it was returned for service. Returned in the same condition and with the same problem. This time a broken spring beneath the printhead reveled the problem and it had to be returned a second time. Still had problems and call center could not solve. After hours and hours on the phone and no satisfaction I gave up and replace the unit with another manufacturers product which works!

  • Reviewed by: darnwalt31

    04-10-09

    Duration of ownership: 1 Months

    Strengths: Does everything it is advertised to do.

    Weaknesses:Difficult to set up because software was apparently corrupted.

    Overall Evaluation: Superior tech support to complete setup after spending a couple of hours trying to set it up from a corrupt disc that came with the new printer. After HP tech deleted all the files from my attempted installation and re-installed the software online, the J6480 works perfectly, except that I cannot use the fax function on my single phone line because my voice mail picks up incoming fax tone. Was told to either drop voice mail or get dedicated line. Am looking into magicJack to act as dedicated line.

  • Reviewed by: Ironfist69

    04-08-09

    Duration of ownership: 1 Weeks

    Strengths: It appears to be assembled very well

    Weaknesses:It is a noisy, slow machine, the program locks up often.

    Overall Evaluation: Wanted to upgrade from my HP 5610, this seemed like the logical next step. Took forever to install, appeared to have done so without problem. Started scanning documents and had to uninstall and reload the program twice.Having read the other reviews, perhaps I have a Lemon but think it is just a piece of crap. I really expected better out of HP.

  • Reviewed by: meganzack

    03-24-09

    Duration of ownership: 6 Weeks

    Strengths: Easy set-up, very convenient wireless, all-in-one unit.

    Weaknesses:Haven't found any so far.

    Overall Evaluation: I've only had this printer-scanner-copier-fax machine for a few weeks, and have not had any problems. It's quick, easy, and quiet. Set up was a breeze, even for the fax machine part of it. I hear scare stories about fax machines every day from my company's customers, and I was worried about doing it. No problem; I just followed the instructions, plugged it into my cable company's Digital Voice phone jack, and it was good to go!

See more user reviews »

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