HP (Hewlett-Packard) Photosmart Premium C309n All-in-One Inkjet Printer

Touch the web and print web content, photos, and documents via a large touchscreen with the web-connected home printer the Photosmart Premium TouchSmart Web All-in-One.

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• Reviewed by: mumpkin

  10-22-09

  Duration of ownership: 4 Days

  Strengths: size and weight

  Weaknesses:touch pad is slow, PC wireless network issues.

  Overall Evaluation: Just purchased this one day ago. It comes inside an ECO friendly bag and a plastic bag, this makes it a bit of a struggle to get it out of both bags at once! Set-up was moving along fine, the printer found my wireless router in a flash, however, as the printer aligned the ink cartridges it made very loud and disturbing sounds, sounds a $399 printer should never make, then the clock showed 10 minutes, 10 minutes to completely align the ink cartridges? Next, I put in the software CD, when it came time to connect to my PC and wireless network the problems began--had to turn the printer on and off several times, after about 15 minutes of errors the printer finally connected to my wireless network. Immediately I noticed my computer starting to act slow, I checked my control panel only to find a huge file called the "HP Customer Participation Program" or something like that. It was that unwanted spyware HP uses to track your computer/printer usage. Normally there's a decline box to opt out, I didn't see it when I downloaded the software, so a heads up here, I probably just missed it! The touch pad and overall appearance are sleek, but touch pad response is slow. This printer is much more size, space and weight friendly, I can actually lift it without slipping a disc! Print quality appears average, ink cartridges are thin and small, easy to install. I haven't tried the fax, an error occurred with fax set-up too. As it stands the only concern I have is the noise during the ink alignment, screams nice on the outside, junk on the inside! For the time being I'm rating this printer 3 stars, mostly for it's looks, size and weight.Update: After just 4 days I took the printer back. I kept getting an error message stating I had no paper in the paper tray, when, in fact, there was paper. If you really want it, wait for it to drop way down in price, given it's performance that won't take long...

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