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HP SMB Store

1180 Celebration Blvd., Ste 101
Celebration, FL 34747
HP SMB Store
http://hp.com
Hours:8am - 5pm MST
1 (800) 888-9909(sales)
1 (800) 888-0292, option 5(service)
http://welcome.hp.com/country/us/en/contact/email_2.html(sales)
http://welcome.hp.com/country/us/en/contact/email_1.html(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: flavors

    Updated:10-12-08

    Steer clear of HPs Small and Medium Business (SMB) Store; I wouldnt recommend it to anyone!I was lured by a $10 price difference on an iPod accessory. HPs site did not allow enough space for my last name -- the last name that appears on my MasterCard! The name match failed, and my order was placed in limbo, with this status: "A customer service agent may be contacting you." I tried to call, but there is no HP SMB Store service on weekends. The SMB Store online inquiry form had a bug and couldnt accept any inquiries.A day later, the status of my order was changed to "Credit approved", with my last name still truncated!And I was shocked that my order for an iPod charger had turned into an order for a "switch" that happened to have the same manufacturer part number. I had saved the original quote, with the correct item description, but HP wouldnt honor this. The only "choice" was to cancel the order. Amusingly, orders can be viewed, but not canceled, online.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: tshatsoff_1158093628

    Updated:10-02-08

    very good

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: kbockser13

    Updated:09-29-08

    The transaction went smoothly. This shipping was immediate and much quicker than I anticipated. The product was in perfect condition when it arrived. I highly recommend this on-line store.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: lfrum_1139945876

    Updated:08-27-08

    Very easy website to navigate.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: jncantrelle_1150073066

    Updated:06-11-08

    The HP website is terrific. HP products have given me years of satisfactory service.Thanks.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: MacLight

    Updated:05-23-08

    Great job

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: dmeline_6331275469

    Updated:03-06-08

    Anytime I can get the best price directly from a vendor like HP - Ill jump on it. To top it off, this was one of the easiest and most straight forward purchases I have made in months. Thanks!!

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: angiechavolla

    Updated:02-17-08

    The shipping was confused and several questions

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: yunusyar

    Updated:02-07-08

    GOOD I LIKE THE SHOPPING EXPERIENCE.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: djbrinkman.notary_1156220386

    Updated:12-22-07

    had gotten confused when I had gone to so many different pages looking at add-ons, then trying to figure how to get back to where I was. Also got confused about the extra memory for the printer that I just bought. I could not find it very easy and then I expected it to say how much I would need for that printer, but it left me guessing. I think it meant that I needed to buy 2 for the max of upgradable memory

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