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PC Universe

504 NW 77th Street
Boca Raton, FL 33487
PC Universe
http://www.pcuniverse.com
 Hours:9:00am - 5:30pm, Mon. - Fri. EST
800-728-6483(sales)
800-728-6483(service)
sales@pcuniverse.com(sales)
customerservice@pcuniverse.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: bluetongue

    Updated:08-13-08

    I had a horrible experience with PC Universe and will never shop there again. Not only did they delay shipment by two days, but when the product it arrived (a Coby digital photo frame), it only worked for about an hour before dying. I tried to contact customer service via email several times and finally had to contact my credit card company to tell them to cancel the payment. Then, when PC Universe finally did get back to me about returning the product, there were so many rules on returning it that I had to print them out and go out of my way to do everything they asked in the time limits they gave me. Not to mention it cost $12.00 for me to return the product, when it wasnt my fault the product was defective in the first place. I *DO NOT* recommend shopping there.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: BinkyABT

    Updated:07-19-08

    Tito was great. He has an excellent phone presence. He took the time to explain the features of the printer and he showed me another printer for comparison. (we were looking at your web site together). I spoke to him twice before I made the decision to buy from you. Actually, I found the printers at another location for $9 less, but I didnt like that company. Their phone rep didnt seem to care if I bought from him or not. So I ordered from you instead.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: jhutzley

    Updated:05-09-08

    My order was canceled due to "insufficent product availability." It took almost 3 business days for them to determine this! Talk about inconvient!! The accesories I ordered for the camera are already shipped and what am I supposed to do with them now?

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Glorfindel

    Updated:02-28-08

    One of the most basic expectations of any merchant is for them to deliver the item after you pay. PC Universe failed at even this. With absolutely no contact from the seller at all, my order was canceled. This was a week after my order was placed. Ive been checking my doorstep for nothing. If the order had to be canceled, I expect an explanation and apology as to why my time was wasted.I took my order seriously, and needed the item to be shipped in reasonable time. Now I have to place an order elsewhere and pay extra for fast shipping.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: ctran_1129151855

    Updated:01-08-08

    I like this merchant websit because it easy to find all the information that I need

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: skindoc01

    Updated:12-29-07

    I received the wrong item. I called to have this corrected, talked to someone who told me I would be called back, and never was called. I sent an e-mail and got an automatic return authorization. I returned the incorrect item three weeks ago and have not heard back despite leaving another e-mail. Now the correct item is out of stock.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: sandyg_1156259382

    Updated:12-12-07

    I ordered over the phone and it was pretty painless. They contacted me promptly when they had a problem w/my cc (they wrote the number incorrectly), so the order was processed in a timely manner. I would like to see a quicker turnaround time between placing the order and it actually shipping.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: sactoroy

    Updated:12-04-07

    PC Universe offered 4GB thumbdrives on Amazon for $4.39. This order was placed and acknowledged by Amazon but the next day the order was cancelled with no explanation. I note this item is back in stock according to Amazon so it could not have been an inventory issue. Be very, very, wary!!!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: jamesandmarciaryan

    Updated:12-03-07

    Dont trust these people. They use a bate and switch tactic.They tell you one price than tell you that the item is out of stock then try to sell you the same item a day later for 9 times the original price.For your own good use anyone else other than PC Universe.I give them a zero and companys like them usually go out of business.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: svensken

    Updated:10-23-07

    Easy ordering process.

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