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PC Universe

504 NW 77th Street
Boca Raton, FL 33487
PC Universe
http://www.pcuniverse.com
 Hours:9:00am - 5:30pm, Mon. - Fri. EST
800-728-6483(sales)
800-728-6483(service)
sales@pcuniverse.com(sales)
customerservice@pcuniverse.com(service)
  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: 09876

    Updated:01-21-07

    my order was not simple to create, so i was more patient with the process.the additional email support was prompt and helpful.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: egloger

    Updated:12-24-06

    Though there were some issues with delivery and in-stock availability, I have to say PC Universe made an excellent effort to correct these issues and get my HP 2430tn delivered as quickly as possible. It did mean reaching a manager, but once I did, he was able to get the delivery sent to me overnight, the item I expected, and its up and running at this time, which is what we needed here in the office. I believe there is a positive shift happening there towards serious customer service.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: cgveals

    Updated:12-18-06

    I ordered an LCD flat panel monitor at an awesome low price. However, that model was out of stock and they sent me an upgrade for the same price and I received it within 2 days of placing my order. Excellent customer service and I would definitely recommend them.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Rufus7289

    Updated:12-01-06

    On 11/20/06 I ordered a Fujifilm Power Adapter for $36.23 with free ground shipping. I was told the item was on backorder but should be in shortly. On 12/1/06 I telephoned PC Universe and changed the Visa account to be billed. Shortly thereafter I received an email advising me that my order was cancelled. I telephoned Customer Service and was told the order was cancelled because they couldnt get the product. When I told the man that as of today they showed 27 pieces in stock he told me that they had to buy them from a different source so they couldnt sell them for the $36.23 and thus cancelled my order but that I could reorder the adapter for $45.16 and it would be shipped. ----- I sent them an email asking that my account number and credit info be deleted from their system.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: rlfjfk

    Updated:12-01-06

    Printer stand delivered damaged. Called PC Universe for RMA. Received RMA no. from Customer SVC. Returned item and confirmed recvd into their warehouse. Took too long for a new unit to ship out. Found out incorrect RMA given to me. Customer Svc. reps not well trained. Each call gives a different answer and instructions. Still waiting for warehouse to find returned item.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: swartzwj

    Updated:11-27-06

    Dear survey,I placed my order on Saturday. It was looked at on Monday and shipped. I received my product on Wednesday through regular ground shipping. I consider this good service. The price that I payed was very reasonable. In fact I was surprised that I could get it that cheap. I consider this a good buy. I havent has the product long enough to evaluate it.Thank you, William J. Swartz Brentwood, Tn

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: jmnspec

    Updated:11-16-06

    It would be nice to have tracking numbers provided so the progress of the delivery could be followed.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: AAAWaterHouse

    Updated:11-10-06

    Great Seller

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: falcon49

    Updated:11-09-06

    From now on I will only deal with PC Universe, I found what I was looking for, got a good price, and the service was very good. I was just checking things out on this site and they have every thing I need. In the near future I plan on building a few more computers and this is where I plan on getting my parts. There wasnt a computer store here in San Diego that could match these prices. GREAT WORK PEOPLE!!!!!!!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: rwwoertz

    Updated:11-04-06

    Very pleased with this transaction. Could not find this printer at local retailers, so I turned to the web. After searching several stores on line I happened accross PC Universe. Price was super, store rating was good and they were listed with the BBB, so I placed the order. Two days later my printer was at the door. I dont see any way they could have done any better. Thanks PC Universe !!!!!!

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