Quantcast
Subscribe to magazine

PCW Shop & Compare

You are viewing User merchant reviews for...

CDW.com

200 N. Milwaukee Ave.
Vernon Hills, IL 60061
CDW.com
http://www.cdw.com
 Hours:Monday - Friday 7am - 9pm CST, Saturday 9am - 5pm
800-848-4239(service)
sales@web.cdw.com(sales)
CustomerRelations@web.cdw.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: DrDBH

    Updated:04-22-03

    I knew something was fishy when they advertised a 5GB iPOD when every other mechant said they were out of stock. Well, I ordered one and after entering all of my info, and when I went to check order status, I got a "backordered" msg. I called and was assured they were in stock, just not in the shipping warehouse. Big lie. A week later i got an email saying the product was unavailiable. A waste of my time, patience and my consumer confidence. Never again with them.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: SparkyTWD

    Updated:04-21-03

    After placing an order for a hard to find digital camera, I heard nothing from my sales person for over 3 months. When I called her to determine the status of my order I was told that they had already sold my camera but that they would reorder it for me. I waited another 6 months and finally recieved a call from my sales rep stating that the camera was now out of production and that I could call her if I would like to place an order for the new model. Yeah Right! Dont hold your breath.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: enriquer

    Updated:04-20-03

    I have bought dozens of items from them. They are the best to deal with. Great customer service. Returns are no big deal. Very consumer friendly.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: bjn

    Updated:04-15-03

    We use CDW-G (since were higher education) but its really all the same. CDW-G has just about everything in stock, at very competitive prices. Your account is tied to a particular salesperson, and ours gives us excellent service when needed (when weve had to exchange, return, ask a question, etc.). I buy a lot of stuff from them.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: CaryRW

    Updated:03-27-03

    I actually called in my order because of speacial shipping requirements that other companys couldnt or wouldnt handle. CDW did!! The transaction took less than 10 minutes to complete, which is less time then what I spent checking around with better priced companies. On top of all this, CDW was able to lower their price to less than $0.15 difference between them and the lowest price I found.Good job CDW!!!!!!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: callie24k

    Updated:03-19-03

    I have been shopping with CDW for 4 years & have had NOTHING but a positive experience. I acredit this WONDERFUL experience to my sales rep. She has been nothing but helpful in EVERY way imaginable. I live in a rural area of the Texas panhandle (2 hr. from a big city)& work in a small hospital with a small budget for the IT dpt., so I have to shop via the net often & smartly. If I find a product of the same m/n & specs @ a competior, she knocks off her price & some off the S & H. GOOD EXPERIENCE

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: mastersarm

    Updated:03-14-03

    Since this has to be short and sweet, here is the lowdown. The CDW website did not have a picture of item, so I ordered the wrong item. Although I am at fault for not noticing, they are in the business and should equip the buyer to make right purchase on net. When I tried to return the item, they started hassling me about proceedure. I threatened them, they e-mailed my return number in 30 minutes instead of two days. Bad customer relations. Never again.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: tomwid

    Updated:03-07-03

    I have been through 3 account managers, none of them return emails if I have a complaint, fast response on sales? What a bunch of crooks. I order more than $30,000 worth of hardware and software a year from these guys no more! Ordered $3000 Sony monitor and they gave me open box!! Ordered HP all-in-one, glass on scanner part was shattered. They refused to send me another one saying it was UPSs fault. Box was in perfect shape when received.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: Adushey

    Updated:02-28-03

    Top rate service. These guys arent sub standard like a lot of ones on pricegrabber. Really professional, and I got very good pricing though usually prices arent usually their best strong point. Had shipping problems with UPS they help sort out and stayed with it the whole time. Good job!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: billman

    Updated:02-15-03

    I will never be purchasing from CDW again. I ordered the DRX500UL from them, which they claimed to have in stock, and a week later I get an email informing me that the item is on backorder. I was already supposed to have the item in my hands by then but they still hadnt even determined whether they had the product. Second thing was that the DRX500UL was no longer being made by Sony. They had replaced it with the DRX500ULX so I would have been waiting on backorder forever.

« Back to product pricing for...

Sony LFB20 LocationFree Base Station
$99.99 - $169.95 • •Specs
Shop & Compare Sections
Name City
Address 1 State Zip
Address 2 E-mail (optional)