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Instawares

1305 Chastain Road BLD 100 ST 500
Kennesaw, GA 30144
Instawares
http://www.instawares.com
 Hours:9 AM - 6 PM
800-892-3622(sales)
800-892-3622(service)
sales@instawares.com(sales)
support@instawares.com(service)
  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: mfyoung64_7727219173

    Updated:12-01-09

    So far all of my thoughts are positive.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: morriswj_5765438893

    Updated:10-24-09

    so far so good

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: johnia

    Updated:03-19-09

    sent disposable pans in original packaging,35% damage. what a poor way to run a business. could have repackaged.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: dixiehound_5838416134

    Updated:02-18-09

    Navigation of the site was easy and I loved that I could place an order without actually creating an account.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: stabin_4664573992

    Updated:01-27-09

    Very well organized and functional site.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: dperez_9852727647

    Updated:01-21-09

    I have used Instawares for several years now and have not experienced as much trouble as some have reported. There have been problems with long waits for back ordered items and a few damaged items but Customer Service always worked with me to resolve them. Great prices for everything and a huge selection. It is sometimes hard to narrow down the choices with so much selection!!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: gemini0930

    Updated:10-16-08

    I wanted a $32 item but because they offering free shipping over $50, so I ordered a 20 dollar item I really didnt need. The Problem starts:First they did not specify there were going to be 2 separate packages, they only provided 1 tracking number. 1st item arrived in 2 days, WOW,what a lightning fast shipping! then I give them another week but no 2nd package. Finally I write them an email asking whats going on....they tell me that the item as been "discontinued" and theyre giving me a refund, no other options were offered. Could they have told me this before I sent them an email a week later? BUT OH WAIT! THE ITEM IS STILL BEING OFFERED THROUGH THE WEB SITE. I just ended up with a 20dollar worth of crap that I never wanted. I would consider this a SCAM. BUYERS BEWARE

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: gekko59

    Updated:10-09-08

    The photo of the microwave shelf I ordered was small, but depicted a nice-looking white shelf that might look appropriate in a home kitchen. They shipped it fairly quickly, however the product turned out to be a stamp-cut machine bent chunk of steel that had been lightly coated on only one surface with white paint -- the surface was already scratched. It came with two enormous shiny silver support flanges. No bolts, screws, or instructions. It was not at all suitable.When I asked for a refund, I was told that I would pay a 25% restocking fee and be responsible for return shipping. The item was $79, and it will likely cost me 25% of that to ship it back, so Im out fifty bucks.Instawares may be legally protected, but they have the ethics of street con men.Buyer beware.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: comtns

    Updated:05-27-08

    Two weeks after the expected delivery date, the order had not shipped, so I cancelled it. It has been six weeks since I cancelled the order, and I still do not have a refund. I keep contacting customer service, and they keep telling me it will five more days until the refund is processed. Do not shop here.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: roxanne77

    Updated:05-13-08

    STILL HAVENT RECEIVED MY ORDER. MY ORDER WAS EXPRESS ALSO 3 DAY AND ITS BEEN OVER 4 WEEKS. I AM UNABLE TO GET THROUGH TO CUSTOMER SERVICE AND ON ORDER STATUS IT SAYS ITS STILL PROCESSING MY ORDER. THEY ARE THE ABSOLUTE WORST ONLINE SITE EVER. I WOULD NEVER RECOMMEND ANYONE TO USE THEM. THEY ARE HORRIBLE!

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