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MacMall

2555 W.190th St.
Torrance, CA 90504
MacMall
http://www.macmall.com
 Hours:Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-6PM EST (6AM-3PM PST)
800-622-6255(sales)
800-328-2790(service)
macmallsales@macmall.com(sales)
customerservice@macmall.com(service)
  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: aransak_9062471708

    Updated:12-05-09

    So far, so good!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: russkerry_8337664803

    Updated:12-05-09

    There is a discrepancy between what the advertised price of the Roxio Toast 10 Titanium is and what it shows in the shopping cart. It's advertised on sale for $39.99 and shows $48.99. Why does it not ring up in the shopping cart the same as advertised? When the shipment arrived, the contents of the box were wet! It's obvious that the shipper allowed the contents to get wet and reboxed them before delivering them to me. Also, there was a small item missing from the box and is no longer available. A similar replacement has been ordered. It has been a hassle to send back some of the items that were shipped because they were damaged. Macmall has been good so far on following up on the issue.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: calevell

    Updated:12-04-09

    In order to get engraving on multiple ipods, you need to place separate orders at MacMall. This can create credit card billings with the same amount. I was sent two differently worded emails, not from MacMall directly but from pcmall, that looked like phishing attempts. After several days, my emailed questions directly to MacMall about these emails were finally returned. They required phone calls to confirm orders. After several days runaround, I was not interested in dealing with them and canceled the orders.- Good prices- Clear website- Bad order fulfillment- Strange email communication- Slow follow up

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: sstarrx3_4735347669

    Updated:12-04-09

    The ordering process was excellent. Now we have to wait and see how delivery goes:Well the delivery was a fiasco. The online order they said did not go through when they placed my phone order, did go through. I was delivered two of everything I ordered and had to refuse shipment on the duplicate. Once they received the return, the refunded me $85.77 of the $1200+ on that day. I am still aawaiting them to refund the other $1179 of this duplicate order and it has been 4 days since they received the return. On the phone order that I kept, I was overcharged $20 for shipping and I am still waiting for them to credit my card for that mistake. The one postive thing I can say is the price went down within 36 hours of me placing my order and I emailed them about that and they did credit me the difference on my card.

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: randerson41_9992896705

    Updated:12-04-09

    Had hard time making changes to order.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: gserve_9853156847

    Updated:12-03-09

    nice

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: peter.swartzbaugh_1789181672

    Updated:12-02-09

    Some problems going back and forth to determine what was in game desired. Much harder on several other games referred to - would not show what they contained - the games were Hoyle 2010/2009. No response. Might have bought one with the bridge game if could have determined what was in them.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: jplakos_3895910133

    Updated:12-01-09

    Rebate offer was unclear and provides no way to fix problem. I ordered on HD for my computer and a friend ordered one for hers. We have different addresses in different cities but have the same billing address. My application for the advertised rebate was rejected because it said that I already applied for this rebate. THIS IS NOT TRUE. I will not buy from Macmall again.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: mbarber_4768778458

    Updated:11-30-09

    none.. the order was straight forward and simple.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: no_snow_1227926021

    Updated:11-30-09

    I got "kicked out" of the order placing stage 5 times. The website only took part my order. The order confirmaion page reflected only 1 item, a 2-year applecare protection plan. I will be calling the 800 number to find out what actualy took place.

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