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TrioComputers.com

242 West 38th St.
New York, NY 10018
TrioComputers.com
http://www.triocomputers.com
 Hours:9:00 am - 5:00 pm Monday - Friday EST
212-921-0840(sales)
212-921-0840(service)
sales@triocomputers.com(sales)
support@triocomputers.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: briangillespie

    Updated:05-30-08

    I placed an order 5/14/07 for four products. There were plenty listed in stock.We received an invoice in the mail several days later indicating the products shipped 5/16/07 by "UPS Ground (comm)". No tracking number.It has been 11 business days - UPS ground takes 6 from NY to Seattle.I called on the phone looking for support. All phone options direct to the same extension (#11). No answer. I hope a rep calls me back soon.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: cecilpollen

    Updated:04-08-08

    We called Trio two times to make sure that our computer was in stock and could ABSOLUTELY be shipped by the next day. A snotty man said, "I dont know how many ways I can say the same thing. Yes, it will be there." While waiting for the computer to arrive a DAY later, we were sent an email by the manager saying that the distributor refused our overnight shipping. Period..I called upset and all he could offer was an apology. I reordered the computer from PC Rush.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Zephir365

    Updated:03-18-08

    Bought a Lenovo webcam from these guys. When the box arrived, it was empty inside. I tried to contact support many times but nobody answered the phone. Tried sending an email but nobody replied. Worst shopping experience ever. They are scammers. BUYERS BEWARE!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: popschatz

    Updated:03-07-08

    positive

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: ghz3

    Updated:02-02-08

    The online system shwoed one in stock and I confirmed the inventory with the "Online Help".I asked for the pricing as quoted on PriceGrabber when placing the order (the online order was for a higher price).The order was cancelled due to lack of inventory!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: jhildenburg

    Updated:01-31-08

    Great site. Easy to use. I liked the shipping cost calculator giving me both the ground as well as next day shipping costs.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: jhabers

    Updated:01-24-08

    Great prices. A little mix up with the shipping but the rep handled it professionally and fixed the problem. Will definitely shop there again and recommend.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: cli214

    Updated:12-27-07

    Good E-Commerce site. Wish I will receive product on time!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Rosareaper

    Updated:11-16-07

    This is the last time we will deal with TrioComputers. Not only did we have to fill out an extra form for a credit card purchase, but the website did not accurately reflect inventory quantities, not a good business model. It took 3 days from the order until now to realize that they did not have the items in stock, much too long.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: Rgbutle

    Updated:11-08-07

    I cannot belive how fast the team at Trio completed my order. I have not done business with Trio in the past but they will now be my go to company. The customer service was is 5* rating. I needed two processors that my regular distributor could not deliver for at least another 2 weeks. A+ for everything they have done for me and my customers.

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