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• Boss Boss BL5750

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Dealer Cost Car Audio

3337 S Bristol #211
Santa Ana, CA 92704

http://www.dealercostcaraudio.com

Hours:Monday - Friday 9AM - 6PM PST.
877-290-3222(sales)
949-794-5000(service)
sales@dealercostcaraudio.com(sales)
customerservice@dealercostcaraudio.com(service)

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• Overall Rating
  1 Star Review

  Reviewed by: curtis5cw

  Updated:10-24-09

  The only good comment I can give these guy\s is they do answer e-mails and I have been able to contact them over the phone. I ordered over $400.00 worth of equipment and every week over a 6 week period was told that one amp was back ordered, then the other amp was back ordered then the excuse was the shipping warehouse was backed up and could not get orders out fast enough to keep up with order placements. I got an email yesterday stating they cancelled my order at my request and it would be 7 - 14 days before the credit will show on my card, but the charge showed up instantly on my card. I read reviews on this company after the fact and most have waited as long if not longer to actually get the credit back they were charged. These guys are doing nothing but making money off drawing interest against charges they place on your card. I\m sure you have all heard the term \"when hell freezes over\", well that\s when you may get your order or credit from them.

• Overall Rating
  1 Star Review

  Reviewed by: InocentReviewer

  Updated:10-21-09

  DO NOT BUY FROM THESE GUYS THEY FLOAT YOUR MONEY FOR A COUPLE OF WEEKS BEFORE THEY SHIP AND IF YOU CANCEL THEY KEEP IT FOR ANOTHER COUPLE OF WEEKS.We ordered an auto radio from this merchant. My credit card was immediately charged. After one week not having heard from them, we contacted them to ask when the merchandise would get shipped. I promptly received a tracking number and the promisse that the item would be shipped in the next 24-48 hours. After another week of idle promisses of expedited shipment or price reductions still no shipment... Finally I canceled the order on 10/07/09. After two weeks I still have not received a refund, I started an investigation through my bank and disputed the charge.

• Overall Rating
  1 Star Review

  Reviewed by: jerald475

  Updated:10-20-09

  Ok so I thought my issue with them was unique. In search to find the head of the company to send a proper complaint email, I see that nearly everyone here has had the same exact problem! They sent me a tracking number for my order and after waiting 3 weeks and emailing and calling numerous times they finally told me it\s on back order from the company! Funny how JVC, Sony, and Punch all happened to not be sending out product. I then asked for a refund and was told 7-10 days. It\s been over a month of complaining and emailing and I see I\m not the only one. Someone with some success please tell me who else to complain too! Not everyone can afford to wait on hundreds of dollars to go back to their bank and dealers should not treat customers this way.

• Overall Rating
  5 Star Review

  Reviewed by: rstaff95407

  Updated:10-20-09

  I had to call them to complete the order because the online order page kept adding shipping when my item indicated free shipping (expedited shipping). Shipping did take a bit longer than stated due to the included adapter kit being on back order, but I\ll gladly shop there again! They were courteous and apologetic on the phone and they\re selling great products at fantastic prices! I got THE best price on the receiver including the free wiring harness, mounting adapter and free shipping. I could not find them, separately or bundled, for a cheaper total price anywhere.

• Overall Rating
  2 Star Review

  Reviewed by: SDchad

  Updated:10-19-09

  I ordered two sets of speakers and an XT-100HD. All of the items were listed as in stock when I ordered them. They charged me right away for the order but I heard nothing for three days about any shipping info so I emailed them. They said that they would send the two speaker sets right away but made no mention to the XT-100HD. After receiving the speaker sets in the mail I waited until two weeks after my original order to contact them. They said the XT-100HD was pending but gave no date. I waited another four weeks before contacting them again. They responded quickly and said they would ship it in 2-3 days. Well nothing came for a week and a half so I sent an email requesting a refund. They said they could ship the item out in 2 days and once again I said okay but I wanted a shipping confirmation email. One week later there still was no email so I sent another refund email and they processed the refund right away. Most frustrating experience I have ever had with an online purchase.

• Overall Rating
  5 Star Review

  Reviewed by: greg85048

  Updated:10-18-09

  I purchased a full stereo system from DCCA in May. I was pleased how fast they delivered, and had originally ordered from them to receive their 3 year warranty, that no other competitor offers. That is what attracted me to this company, and since they have been around for over 20 years as a corporation, I knew they had to keep their word. 2 weeks ago, my amplifier I bought went into protection mode. I emailed them, received an Return Authorization the same day. 2 weeks later, I just received a brand new, working replacement. I would definitely use their services again. Thanks DCCA.

• Overall Rating
  1 Star Review

  Reviewed by: smflivonia

  Updated:10-15-09

  My experience? They take your money, don\t ship the product. Call to find out what\s going on and they\ll throw a line of BS at you to buy more time. Another day or two will go by, no change on the tracking # status. Call to ask and get more lies. Most of the lies are really bad and can be seen through right away. For those of you who are smart enough to research a company before buying from them, trust me and all of the other bad reviews - we\re not exaggerating any of this. Horrible experience, horrible service, horrible company

• Overall Rating
  1 Star Review

  Reviewed by: tmracer

  Updated:10-14-09

  How can I say this any better.....WORST COMPANY EVER. Do not buy from this place which is probably being run from this individuals basement. I bought an Alpine overhead DVD player and its been 3 months and still haven\t received it. They say its not in stock and the manufacturer is having problems but just read the other reviews? Everyone is having the same problem so you know its them. They have cheap prices but the problem is they don\t have the items they claim to be selling. Don\t waste time with the hassle and headaches this company will give you. Buy retail from somewhere else. Its way better.

• Overall Rating
  1 Star Review

  Reviewed by: sf777

  Updated:10-09-09

  DO NOT ORDER ANY EQUIPMENT FROM THIS COMPANY! They will give you a big runaround when your equipment doesn\t show up on-time. I also was told by dealercostaudio that my equipment was on back order. BS! I don\t know why they are in business if they never plan to send out ordered equipment. When I called them I was left on hold for over 30 minutes 4 separate times. After I was sick of waiting for my equipment for more than 3 weeks I cancelled my order altogether b/c I was tired of getting the runaround. If I don\t get my refund back within 7 business days I\m going to be giving the Better Business Bureau a call and file a grievance report. I WILL NEVER ORDER EQUIPMENT FROM THIS LAME COMPANY AGAIN and I hope you don\t either!

• Overall Rating
  5 Star Review

  Reviewed by: capsurf

  Updated:10-08-09

  Thank you Robert for the fast E-mail correspondence and the great prices. I will be doing business with your company again.

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Boss Boss BL5750

$ - $ (0 sellers) • Avg User Rating •Specs