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OfficeMax

263 Shuman Blvd
Naperville, IL 60563,
OfficeMax
http://www.officemax.com
 Hours:0
800-283-7674(service)
online@officemax.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: brownies40

    Updated:02-20-10

    Ordered a hard drive Officemax offered on their website. A week later they sent me an email canceling my order because they said their automated pricing system incorrectly offered the price too low. My father had the same experience on a different item at at different time. Very poor customer service and I will never buy from them again. It amazes me they stay in business.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: crockette

    Updated:01-21-10

    My order on a laptop was shipped quickly and arrived safely. The price was outstanding and also had an unadvertised rebate from HP so a bonus. They did however not pack this item very well. The laptop box was inside a bigger box with absolutely no padding. Got lucky on no shipping damage as UPS likes to punt boxes these days.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: X_1141817251

    Updated:01-05-10

    I still haven't received my order. I have been told over and over that it is back ordered and that another shipment is coming. But no one can tell me when I will receive my order. They are still selling the same item on their site and they say it ships in 2-3 days!!!! But mine hasn't been shipped and it has been almost a month.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: killmax

    Updated:12-05-09

    This is I receive the email from Max after I order online11/22) 1. OfficeMax Order Confirmation?11/24) 2. Your OfficeMax Order Cancellation?12/03) 3. OfficeMax Shipping Verification - Response Requested?This online is purchase not a online games.they using this way to got your information.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: cjb200

    Updated:11-24-09

    Like most items on their website, items status was "Ships in 1-3 days". Apparently, that doesn't mean anything. After three business days without an update, I called to find out the item was backordered. A couple days later the order status online finally changed to "backordered", however the item was also listed as discontinued on the product page. The next day it was removed completely. I called back to get details, they said it was backordered and they didn't have an ETA. I finally canceled a few days later. Considering it's almost 2010, it's hard to believe a company as large as OfficeMax doesn't have the ability to provide a live inventory on their website. I will not shop their website again unless they get their act together.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: hargis

    Updated:02-04-09

    After a week of waiting for order, called to see what was happening. I was told that the printer was damaged in transit by shipper and being returned to officemax. They would ship another once the original was returned to them by shipper. I asked how long would this be. I was told 7-9 days. I told them to cancel the order and refund the money. I am still waiting for the refund to appear. I will not use officemax again.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: HoHoLoveman

    Updated:01-28-09

    I too ordered a printer that was "in stock" only to find out that it was not available. When I did a search for the printer, they had it on their site for twice as much.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Sams2009

    Updated:01-28-09

    I placed an order that i found on slick deals and after 5 day i was sent a cancellation notice. They accepted my credit card as well as sending me an order confirmation.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: RickMiller563

    Updated:01-15-09

    Communication VERY POOR; ?order confirmation" email only; NO "invoice", NO "order shipped". Among WORST EVER for ORDER STATUS. Web site before and after item arrived showed status "pending" (i.e., "not processed"). Packaging was WORST EVER. Manufacture's box loosely placed in POORLY SEALED OVERSIZED BOX - NO FILLER. Item free to bounce around, tearing box. Found on my porch SLIGHTLY CRUSHED and PARTIALLY OPEN with light SNOW AND WATER INSIDE. (Had we had heavy rain water would have pooled inside.) Fortunately manufacture's box not crushed or torn, just slightly damp. Haven't yet opened it to see if item is undamaged. DRIVER DIDN?T WAIT FOR SIGNATURE, UNSATISFACTORY given cost of item ($700). Was offered option of leaving signed consent form on door, but DID NOT DO SO.

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: timstrap78

    Updated:11-21-08

    good service. the shipped my toners a little late. anyway.. thats ok

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