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Circuit City

9954 Mayland Drive
Richmond, VA 23233

http://www.circuitcity.com

Hours:Customer Support: Mon-Sat 9am-10pm ET; Sun 11am-8pm ET; Sales: 6am-5am ET, 7 days a week
(800) 843-2489(sales)
(800) 843-2489(service)
customercare@cc.circuitcity.com(service)

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Viewing items 1 - 10 of 188

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Overall Rating
2 Star Review

Reviewed by: byoml32

Updated:08-11-08

Ensure you keep a copy of web page from which you ordered with the date. They do NOT honor their ads. I purchased a camera that came with a free camera case. Dealt with several people over internet and phone. Customer service was rude and unbending. I did not get the case.
Overall Rating
5 Star Review

Reviewed by: ninnyhammers

Updated:07-11-08

Ordered computer on line and picked up at the store the following day. Two weeks later I saw that the price had dropped for a July 4th Sale. Their price guarantee is rock solid and receiving the price difference was a simple, smooth process. Many thanks, Circuit City - youre true to your word!
Overall Rating
4 Star Review

Reviewed by: estempel

Updated:06-29-08

Product ordered online and was available within an hour of purchase. Service was good. Would use this stores pickup service again.
Overall Rating
5 Star Review

Reviewed by: gudbune

Updated:06-22-08

Ordered the Canon Powershot SD750 on line from Circuitcity.com and picked it up in the store within 24 minutes. Its the 2nd time Ive ordered from them on the .com site and have only had the highest regard for the store and their curteous customer service associates.
Overall Rating
4 Star Review

Reviewed by: Jobbes

Updated:06-16-08

I ordered online and made a store pick-up. The item wasnt ready when I got there. The circuit city employee who helped me honored their 24minutes pick up policy and game me a gift card for $24.00.
Overall Rating
5 Star Review

Reviewed by: KLD100

Updated:06-09-08

After reading some of the negative reviews, I was a bit nervous about ordering my Linksys Wireless-N Laptop Adapter (WPC300N) from Circuit City, but they had the best price, and I could save shipping by picking it up right at the store (about 5.5 miles from my house). Well, everything went great! The order went through smoothly, and my adapter was waiting for me when I stopped by the store about 9 hours after placing the order. I didnt even have to wait in line; I was in and out of the store in about 10 minutes.
Overall Rating
4 Star Review

Reviewed by: MsB0ssy

Updated:05-30-08

I ordered my Notebook on Friday, May 23rd & selected 3-4 day delivery. Since Monday was a holiday (Memorial Day), it wasnt shipped until Tuesday. I received it today, Friday May 30th, which was in fact its estimated delivery date. It came just before 11am. The only complaint I have is that the shipping box was half opened due to a bad tape job. Nonetheless, my laptop was safely sealed in the HP box & i had it up & running within 30mins. Aside from the half opened box, my experience with Circuit City was a good one & i would order from them again.
Overall Rating
1 Star Review

Reviewed by: sltadros

Updated:05-13-08

I bought a notebook and opted to pick it up in a store. When I got there, the store manager informed me that I must pay an extra $39.95 mandatory "optimization" fees. When I protested that I had not ordered such service, they refused to deliver the product which I had purchased online, claiming that I had no choice, with an attitude might I add. Consequently I canceled the order. This is totally unaccepatble, but they get away with it. LOUSY MERCHANT!
Overall Rating
4 Star Review

Reviewed by: grem458

Updated:05-12-08

Never understand the bad rap Circuit City gets on review sites. I have ordered several times from their online site and have been VERY PLEASED every time. Merchandise always comes quickly, well-packed, and have never had any problems with wrong merchandise or returns. The site is easy to navigate and offers advice to the less tech-savvy amoung us. I recommend Circuitcity.com to anyone looking for a great bargain in the latest technologies.
Overall Rating
5 Star Review

Reviewed by: yennyfer1

Updated:05-06-08

I was a little worried based on the ratings and comments I read before but I was very impressed with how my order was handled. I placed it on saturday, received shipment notification by monday and received it on tuesday! Plus, it was with the free shipping option. My items arrived and were pacakged, new, and in working order. This definately exceeded my expectations.