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RitzCamera.com

2010 Main St.
Irvine, CA 92614
RitzCamera.com
http://www.ritzcamera.com
 Hours:24/7
1-877-690-0099(sales)
1-877-690-0099(service)
custservice@web.ritzcamera.com(sales)
custservice@web.ritzcamera.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: lds009

    Updated:07-20-09

    No answer on the phone numbers given. They tried to get me to order over Live Chat. Even offered a discount with free shipping to HONDURAS and no sales tax. I said I would order from the local store. He says Ritz Camera is not Ritzcamera.com. WOW What a risk they are!!!!!!!!!!!!!!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: cncdolphins_5587212051

    Updated:07-05-09

    I was very satisfied with the website features, and you had the lowest price! Thank you!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: dief84

    Updated:04-10-09

    DO NOT buy from this company. Their customer service was awful when I bought my Nikon D300 last year, and it\s still awful. I went to buy the Nikon 105mm AF-S VR f/2.8G lens from them about two weeks ago. I had to call India MULTIPLE times to \"confirm\" my order. Customer \"service\" attempted to tell me in broken English that the address at which I\ve been receiving mail for the last five or six years does not exist. I was then told that the person to whom I was speaking could not resolve my problem. I asked him to transfer me to someone else who could. I was transferred to one of his co-workers, who told me he could not help me either. At this point I\d been on the phone with them for about 25 minutes. I then asked to speak to a rep from the billing dept and and was told that customer svc. \"didn\t have\" this number. I told them to cancel my order if they couldn\t get me the number and magically they \"found\" it. I got the issue resolved but not without a lot of runaround first...

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: JillW3867

    Updated:03-27-09

    I placed an order online with Ritz Camera. Once I hit the button, I realized I forgot an item and wanted to amend my order. There was no apparent way to to this online so I had to contact customer service. The person I dealt with placed a duplicate order instead of amending the one I just created. I emailed and called to return the duplicate product and was told I needed a "special number" to do so. It has been well over 2 weeks and I am still waiting for that "special number." The customer service is absolutely horrible and I will not shop here again!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: original77

    Updated:02-06-09

    I placed my order on January 21, till today Feb. 6 they havent ship it because they dont have it in stock.one of the worst shopping experience ever. I called them 3 times already and they dont know when they will have the item. My first order with them it took 7 days before they shipped it out. Im done dealing with Ritz Camera.Dont buy from this merchant even if their price is low.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: glenngrossman_3046000435

    Updated:01-27-09

    Check out is a total pain in the rear!!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: rdi24_3105704631

    Updated:01-27-09

    was very simple and i look forward to doing more shopping with ritz

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: bcurious_6863189523

    Updated:01-27-09

    Best prices and specials. Great buy and easy to find items.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: annedaly07_4718048690

    Updated:01-21-09

    if I get my order in a timely manner - I will think you are wonderful -and, it may mitigate my loss of happiness in dealing with my local Ritz store this past year.......Merry Christmas

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: bagamalian_4100548238

    Updated:01-20-09

    So far, so good

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