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Buy.com

85 Enterprise, Suite 200
Aliso Viejo, CA 92656
  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: h2oaso

    Updated:08-29-08

    Amazingly fast, near-lowest price, with free shipping! Wow.

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: jackcherrie

    Updated:08-29-08

    I live in NYC where the tax rate is currently 8.375%. I bought something from Buy.com yesterday for $10.99 and they charged $7.38 shipping & handling plus $2.48 sales tax. According to my calculation, thats more than 22% tax! Even if the shipping & handling charge was taxable, which is ridiculous, that would make it a 13.5% tax rate.Buy.com is ripping us off by overcharging on the sales tax, which most people dont even think twice about. Thats totally dishonest and, because of that, I will never go there again.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: hypothermia69

    Updated:08-23-08

    Always top notch service and quality products!!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: markherrera

    Updated:08-12-08

    Buy.com has the worst returns policy of any online merchant. I bought a "refurbished" GPS unit that had a broken mounting clip due to poor design. Unfortunately, I didnt dig deep enough to find that their return policy only allows you to return opened or defective products in exchange for exactly the same product. How do you know if you like the item if you dont open it? Why would you want to exchange an item that has a poor design for exactly the same item? I will never buy anything from buy.com again. Youre better off buying from ebay if youre going to buy junk.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: armaghetto

    Updated:08-08-08

    Ordered item on the 28th of August. As previously stated in other reviews, site said that orders will take 1-2 days to process. After 3 days, I received an email stating that the shipping address I had placed was not on my approved CC list (understandable). The email stated to contact the CC company, add the address and reply to their "Address Verifcation site." THERE IS NO SUCH THING. I spent an hour searching through their Help Center/Customer Service pages with no luck... and of course, the only way to get in contact with them is through email (which they too say will get back to you within 1-2 days).It has now been 1.5 weeks and 5 emails since Ive placed my order and I have yet to see the status change from Processing" or receive an single email response.Absolutely terrible way to run a business and I will never order an item from them them again. DO NOT ORDER FROM THIS SITE.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: adver

    Updated:08-08-08

    I received item on time and good. Buy.com is good to me.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: mrcarefully

    Updated:08-06-08

    Buy.com has been giving me my worst shopping experience (of any kind) of my entire life. I am dead serious about that. I never bought from them before because I knew that they had one of the shadiest reputations on the entire internet, but I decided to give them a chance. WHAT A MISTAKE! I need my products badly, and cant afford to pay for them twice, even temporarily. Buy.com will neither ship them *nor* cancel my order, and apparently this is just going to go on indefinitely. Please, please take the time to read other reviews of this "company". Youll realize that these are not ordinary complaints. I truly feel violated and held hostage, as if they wish to cause suffering on purpose. How cold and calculatingly evil.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: qwertyasd

    Updated:08-06-08

    I absolutely hate buy.com. They sold me a refurbished GPS in an open box. When I got it, it was so scratched, I was embarrassed to put it in my car. They would not take it back without a restock fee. Theyve lost my business forever. I suggest you do the same.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: yuvalavt

    Updated:08-05-08

    Buy.com are scammers!They gave my creditcard info to RESERVATIONREWARDS and they charged me without getting my authorization.I found out that I am not the only one. Google for RESERVATIONREWARDS and buy.com and find see for yourself!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: astein70

    Updated:08-05-08

    I hate the Checkout part where they prefill the last charge used. I generally error and blow right by it, since it does not default to a new card. There is no place to specify NOT to store your credit card information for the next shopping cycle!

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