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Unistorage
11323 Idaho ave.
Los Angeles, CA 90025
http://www.unistorage.com
Hours:9:00am - 6:00pm PST888-926-6622(sales)
Same(service)
sales@unistorage.com(sales)
sales@unistorage.com(service)
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Overall Rating
1 Star Review
Reviewed by: santancom
Updated:06-28-08
All I have to say is STAY AWAY! I order $5200 cabinet that said in stock ready to ship same day. They billed my CC the next day. 7 days later I checked status because I did not receive tracking info and I found out it did not ship yet. I tried calling for 5 straight days getting sent to different voicemails. I finally talked to someone and cancelled the order. I received a cancellation email next day. But 5 days later now I still have not received my $5200 back....STAY AWAY!!!
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Overall Rating
1 Star Review
Reviewed by: Carguy
Updated:06-16-08
Seller had lowest price on external drive, with allegedly some in stock. 1 day afterwards they cancelled the order, stating "out of stock". Their memo disappeared (Auto-delete?). Today (following day) its back on line at $100 more. Clearly they had an error in pricing, but handled it unprofessionally. Wont touch them again.
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Overall Rating
4 Star Review
Reviewed by: info_2659787776
Updated:06-11-08
Well, I need the products.
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Overall Rating
5 Star Review
Reviewed by: fhancock07_1206995672
Updated:05-15-08
It was easy to find what I wanted and ordering was quick
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Overall Rating
2 Star Review
Reviewed by: tonyg2
Updated:04-28-08
Communications from this company is terrible. I received the tracking information four weeks after placing the order. The sales rep and customer service rep mentioned their vendor (HP) was not cooperating with them and not sending updated order info to them. They apparently dont want to change vendors so I would not refer them for any future business. If I ran my business this way, I would be out of business. This shows again, you get what you pay for...
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Overall Rating
5 Star Review
Reviewed by: slawless_6595030685
Updated:04-28-08
Nothing to add except great price.
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Overall Rating
1 Star Review
Reviewed by: mburgers
Updated:04-22-08
When I visited their website on Sunday, the print server was "In stock and ready for shipment. Usually ships next day". I went ahead and created my account, put in credit card info, etc. and ordered. I received an email confirming my order. Today is the following Tuesday, and I received an email saying they are "SOLD OUT, the order has been cancelled, and your credit card has not been charged". I checked my credit card activity online, and my card HAS been charged! Do NOT do business with this place. Shame on Pricegrabber for allowing them on their website. My next call is to Visa to remove their charge. What a waste of time!
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Overall Rating
1 Star Review
Reviewed by: LukeT
Updated:04-15-08
Unistorage made the same mistake twice. I purchased an APC unit that costs roughly 830, they shipped me the lower model costing 400. I RMAd it through them, while they got the replacement here quickly, they dont actually handle the RMA it goes back to APC, which is another argument of sucking.2 months later, I go to build more servers and need another APC power unit. The price at unistorage was the best again, and assuming they wouldnt do the same mistake twice I purchased from them. I was mistaken.... they shipped us the lesser model again, even though they gladly took my 830 dollars....Now on to the non existant customer service. I spent roughly 2 hours trying to get someone on the phone to acknowledge my RMA, no luck. Instead I get transfered around and around only to be hung up on. Buy from these guys if you are not on a deadline, because they have not got anything right for me when I had one.
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Overall Rating
4 Star Review
Reviewed by: sub_9285649628
Updated:03-21-08
no thoughts
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Overall Rating
5 Star Review
Reviewed by: FocusOnNature
Updated:03-17-08
As long it ships promptly, I have only good things to say about UniStorage.
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